Robert Fields Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia, United States

Richmond, Virginia, United States

• Developed, wrote, and implemented the Quality Management System for Grenova Inc. Completed certification for both ISO 9001:2015 and ISO 13485:2016 in 18 months. • Trained team members on all aspects of the Quality Management System from understanding the quality policy to management review.• Performed internal audits that identified areas for improvement with product packaging and tracking. This lead to short a project that increased the product packaging efficiency by 30%.• Lead cross functional teams which managed Customer Complaint and Corrective Actions to meet our current expectation of 30 days from initiation to closure. • Developed KPI metrics for the production environment to effectively reduce the amount NCM being scrapped. The data from this performance indicator lead to developing a training method that significantly reduced the amount of scrapped material.• Conducted comprehensive Lean principles and tools training sessions for team members, cultivating a pervasive grasp of continuous improvement methodologies and their organizational advantages.• Developed and implemented Standard Operating Procedures that involved LOT and Batch number creation, tracking and monitoring of manufacturing to maintain expiration date. • Developed Supplier Compliance Procedure along with scorecard for the purpose of maintaining the Approved Supplier List. Which allowed Grenova to truly track and evaluate the success of supplier reliability. • Effectively developed and implemented the management review process which allows for senior management to review the collected data from all business units for continuous improvement purposes.

• Developed the standard Operating Procedure for component installation that reduced build time for that department by 20%. • Developed Standard procedures as well as conducted a certification class for electrical employees on crimping standards for multiple tools. • Collaborated with Production Department to develop scopes and implement project plans for better manufacturing process controls for railroad maintenance equipment. • Trained, coached, and mentored staff to ensure smooth adoption of new quality initiative. Developed forms and established record keeping documents that streamlined the certification process for machine quality at Plasser American. • Investigate all customer complaints and issues and provided information as to how we as a company would resolve the issue with detailed complaint reports.

• Led regular training sessions on Lean Six Sigma principles for staff members, enhancing their understanding and application of these methodologies in daily operations.• Championed a culture of continuous learning and improvement, encouraging team members to identify and implement innovative solutions to operational challenges• Tested products or subassemblies for functionality and quality.• Collaborated with management and inspectors to ensure adherence to quality standards.• Performed quality inspections and drafted reports to detail non-conforming material issues.• Supported corrective action updates.• Developed training protocols in alignment with company quality standards and ISO 9000 (2015) regulations.• Facilitated process improvements resulting in decreased errors for the electronic and electrical department which reduced manufacturing time by 20%.• Utilized knowledge of ISO 9001 (2008/20015) standards to develop an action plan for company certification. Built strong rapport with team members, management, and clients to facilitate efficiency and productivity.• Wrote protocols, qualification documents, test plans and test reports for quality assurance to be used in all aspects of machine manufacturing.

Bachelor'S Degree, Operation And Supply Chain Management

Associate’S Degree, Electronics Engeneering