Robert Fields Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia, United States

Richmond, Virginia, United States

• Developed, wrote, and implemented the Quality Management System for Grenova Inc. Completed certification for both ISO 9001:2015 and ISO 13485:2016 in 18 months.
• Trained team members on all aspects of the Quality Management System from understanding the quality policy to management review.
• Performed internal audits that identified areas for improvement with product packaging and tracking. This lead to short a project that increased the product packaging efficiency by 30%.
• Lead cross functional teams which managed Customer Complaint and Corrective Actions to meet our current expectation of 30 days from initiation to closure.
• Developed KPI metrics for the production environment to effectively reduce the amount NCM being scrapped. The data from this performance indicator lead to developing a training method that significantly reduced the.
• Conducted comprehensive Lean principles and tools training sessions for team members, cultivating a pervasive grasp of continuous improvement methodologies and their organizational advantages.

• Developed the standard Operating Procedure for component installation that reduced build time for that department by 20%.
• Developed Standard procedures as well as conducted a certification class for electrical employees on crimping standards for multiple tools.
• Collaborated with Production Department to develop scopes and implement project plans for better manufacturing process controls for railroad maintenance equipment.
• Trained, coached, and mentored staff to ensure smooth adoption of new quality initiative. Developed forms and established record keeping documents that streamlined the certification process for machine quality at.
• Investigate all customer complaints and issues and provided information as to how we as a company would resolve the issue with detailed complaint reports.

• Led regular training sessions on Lean Six Sigma principles for staff members, enhancing their understanding and application of these methodologies in daily operations.
• Championed a culture of continuous learning and improvement, encouraging team members to identify and implement innovative solutions to operational challenges
• Tested products or subassemblies for functionality and quality.
• Collaborated with management and inspectors to ensure adherence to quality standards.
• Performed quality inspections and drafted reports to detail non-conforming material issues.
• Supported corrective action updates.

Bachelor'S Degree, Operation And Supply Chain Management

Associate’S Degree, Electronics Engeneering