Robert Finlay work email
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Robert Finlay personal email
I am a highly motivated IT professional with extensive experience in leading and training teams to provide exceptional IT maintenance and repair services. I believe in ensuring continuous process improvement, and at leveraging my technical expertise to develop innovative solutions to critical problems, in order to consistently deliver quality, timely work. I offer the following technical skills and expertise: Desktop Support, IT/Systems Management, Systems Testing, Networking, Installation Control. System Admin Skills: Server 2003/2008, AD, Exchange 2003, SCCM. End-User Support Skills: Build, configuration and support of XP, Vista, Windows 7 clients and Office Suite support. Hardware Support Skills: Configuring and managing peripherals such as printers, mobile devices, Wi-Fi access points. Hardware Support Skills: Configuration of server & network infrastructure hardware. Telephony Support Skills: Vodafone, Voice over Internet Protocol (VoIP), Blackberry Enterprise Server support. Networking Skills: GPO deployment, Firewall policy management, DNS, WINS, and DHCP.While not at work, I am a sports enthusiast who enjoys playing golf and football and watching my kids play the game. I have also managed a semi-professional football team, which I had to give up due to time constraints.
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Field Delivery ManagerSccEdinburgh, Scotland, Gb -
Operations Team LeaderScc Jan 2011 - PresentLivingston, Scotland, United KingdomAs an Operations Team Lead, I support the Operations Manager to manage a team of field and site-based IT engineers, providing leadership and ensuring personal development/training of team members. Managed and allocated resources within the team, ensuring adequate cover is maintained to deliver existing support requirements within the allocated cost structure Handled escalations and developed area field operations, ensuring KPIs are achieved at all times. Overlooked branch communications. Reviewed and improved branch performance against contractual SLA. Generated management information, including daily reports on the previous day’s performance and adding to the weekly reports. Proactively identified areas for improvement, both internally and externally.
Robert Finlay Skills
Frequently Asked Questions about Robert Finlay
What company does Robert Finlay work for?
Robert Finlay works for Scc
What is Robert Finlay's role at the current company?
Robert Finlay's current role is Field Delivery Manager.
What is Robert Finlay's email address?
Robert Finlay's email address is ro****@****scc.com
What skills is Robert Finlay known for?
Robert Finlay has skills like Itil, Service Delivery.
Who are Robert Finlay's colleagues?
Robert Finlay's colleagues are Tommy Sunvisson, Rachid Bellari, Sarah Ward, Antonia María Díaz Sánchez, Cristian Omete, Jesus Janpier Valverde Paredes, Shane Durkin.
Not the Robert Finlay you were looking for?
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Robert Finlay
Kings Langley -
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5westhousesecurities.com, canaccordgenuity.com, stockdalesecurities.com, canaccordadams.com, shorecap.co.uk
4 +442076XXXXXX
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Robert Finlay
Senior Software Architect At Expand Research - A Company Of The Boston Consulting GroupLondon2btopenworld.com, expandresearch.com
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