Skills Profile-Self-motivated and motivating to others.-Immaculate hygiene and presentation.-Energetic and enthusiastic.-Great organisational and time management skills.-Critical thinker with proven track record of problem solving.-Advanced communicator and relationship builder. -Great interpersonal skills.-Meticulously organised. -Advanced skills in Microsoft Office suite.- Bottom line cost management, including rent, wages and accounts payable.First point of contact for everything within the store.-Recruitment, development and performance management. -Liaising with clients. Ensuring an impression was made to generate repeat business.-Reporting directly to the owners and shareholders.-Stock control including weekly stock takes. -Generating SOH reports and comparing with previous client purchases. This was used to contact clients directly to maximise sales. -Monthly one on one with staff to track performance.-CRM management.-Report generating and further breakdown through excel to show tangible results in an easy-to-read way.-Rostering, wage percentage control, time sheet approvals, managing leave.-Business management consultancy.-Optimising social media exposure.-Securing new clients.-Liaising with clients.-Reporting on profile growth and the correlation with financial gain.-Meeting strict deadlines.-Implementing strategic business changes.Highlights during time at Harrolds-Created a walkthrough for the computer system now used company wide.-Orchestrating the first ever VIP sale night for the top 100 clients to have three hours first access to the new sale stock. This resulted in over $75k of sales in 3 hours. Following on from that success the next day was the open to everyone sale. The buzz from the night before and strategic grid-based rostering resulted in EOD sale result of $176k, eclipsing the previous record sales day by over $70k. -Transformed the look of the store with new fixtures and VM standards which were previously lacking.-Introducing the company to “Workplace by Facebook”, An internal communication platform for engagement and productivity. Was admin for Workplace for 12 months before passing it onto HR.-Created policy framework around the use of the crown rewards program which is now added to each employees start paperwork.-Ran a successful closing down sale selling over 7500 units in 10 weeks with minimal staff. At end of the closing down sale only 13 items remained in the store.