Responsible for the provision of conduct risk advice throughout Aviva Group - I provide advice to Aviva Group Centre functions including Procurement and Outsourcing, Company Secretarial (on governance issues), the Regulatory Approvals Team (approved persons processes) and Finance (aspects of Solvency II filings). I also advise the business on strategic initiatives (from the perspective of managing conduct risk).Responsible for annually refreshing Aviva Group conduct risk related business standards and providing advice to business standard owners on recommended updates/amendments to take account of the regulatory landscape. Carried out a wide ranging review in Aviva International Insurance with specific focus on implementation of Senior Insurance Managers Regime (SIMR) for insurers following coming into force of the Pillar 2 requirements of Solvency II. Now reviewing how other dual regulated Aviva business units have implemented SIMR.Member of working groups co-ordinating proposals for implementing SMCR in Aviva's dual and solo regulated firms.Reviewed the effectiveness of the Aviva Insurance Limited Conduct Committee (a governance committee) at the request of the Chairman of the Committee.

Responsible for over-sighting/monitoring and advising compliance and regulatory risk teams in Aviva business units on conduct and regulatory risk issues, and identifying and advising senior leadership team in Aviva Group Centre on areas of regulatory and conduct risk exposure.Played a key role in implementing conduct risk management framework across the Aviva Group, including development of a conduct risk policy, risk appetite statements and the development and reporting of conduct risk metrics from Aviva businesses to the Aviva Group Board Governance Committee.Led teams conducting conduct risk thematic reviews in Aviva business units, focussed on the product lifecycle (product development, sales (including QA and incentives), claims, complaints management, reporting and MI); subsequently advising businesses on the remedial actions to be taken to address the findings of the reviews.Played a key role in developing the regulatory target operating model designed to encourage Aviva businesses to implement controls and processes with a view to minimising the risk of regulatory fines/censure.Responsible for annually reviewing Aviva Group conduct risk related business standards and providing advice to business standard owners on suggested updates/amendments to take account of regulatory developments.Led a governance review of an Aviva UK business unit with particular emphasis on implementation of SIMR requirements. Also led a review of the effectiveness of the Conduct Committee in one of the UK businesses. Regularly contribute to drafting and finalising regulatory and conduct risk reports for the Aviva plc board risk and governance committees.Currently reviewing MI presented to the Aviva plc Board Governance Committee with particular emphasis on conduct, financial crime and compliance effectiveness MI. Also reviewing the Group's Financial Event Response Plans and procedures to ensure conduct and financial crime risk is adequately covered.

Responsible for supervisory relations and regulatory affairs for Europe region (France, Italy, Spain, Poland, Russia and Turkey) developing regulatory relationship strategy and providing regulatory support to local European businesses on regulatory audits and issues. Responsible for developing co-ordinated response to political/regulatory developments impacting Aviva's business units.

Head of legal & compliance function for European operations (UK, Ireland, Germany, Portugal and Spain) managing a European team of 10 compliance staff and 2 lawyers. Member of European Executive Committee oversighting business operations.Provided legal advice on broad range of issues including compliance with FSA rules/principles; policy terms and conditions; claims; outsourcing projects (including drafting and finalising outsource agreements); compliance with Data Protection Act; anti-money laundering regulations; bribery and corruption laws; relevant EU regulations (including Solvency II and insurance mediation); new products; re-pricing existing policies; employment issues and general advice on the contractual and commercial commitments of the business.Responsible for FSA and Central Bank of Ireland relationship management, being the main point of contact between the business and its regulators, attending, together with senior management, meetings at FSA and CBI and preparing senior executives for FSA/CBI reviews and meetings, including approved persons interviews. Reviewed and overhauled corporate governance framework in UK, drafting governance manual, advising on improvements to governance structure and improving MI to board and exective and risk committees.Part of senior management team monitoring and overseeing progression of FSA Section 166 review of the firm's accident and health business, putting together the management response to the draft 166 report. Oversight of compliance and legal reporting to board and executive committee.Approval of annual compliance plan and monitoring policy and overseeing progress/implementation.Oversight of compliance thematic reviews.Managing litigation in UK, Ireland and other European jurisdictions.Company Secretary of Irish domiciled insurer.Member of working group managing the Part VII transfer of Combined's European insurance business to ACE European Group.

Engaged in preparation for ARROW II visit by FSA

Part of working group negotiating and drafting the agreements implementing the Reconstruction & Renewal plan for Lloyd's.Provided legal advice on the implementation and impact of the Financial Services & Markets Act, reinsurance recoveries and commutations, relationship management with Lloyd's brokers (including drafting incentivisation schemes), transfer of syndicate and broker documentation, purchase of co-insurer debt following London Market settlements with major US policyholders.Finalised and documented commutation of extensive and complex T & D portfolio with Zurich Group Companies and relinquishment of related security fund investments (recovery of US$547,000,000) (reported in national press).Part of in-house team negotiating finalisation of various London Insurance Market Schemes of Arrangement in which Equitas reinsured syndicates were net creditors.Managed reinsurance litigation in UK (established panel of external law firms for reinsurance dispute resolution), instructing external lawyers and handling settlement negotiations with reinsurers.

Part of management team overseeing transfer of run-off business from the Company to Equitas.

Commercial litigation with emphasis on shipping disputes, reinsurance disputes, professional indemnity claims, share sale and warranty disputes and shareholder disputes.