Defines clients deposit product and services through information gathering sessions and determine how FIS systems will meet client needs.Through data analysis, product mapping and interviews, gathers files and information from customer and assesses requirements for deposit system utilization.Creates data maps showing how every field of information will be converted. This mapping forms the technical specification used for conversion and generates code.Carefully examines data and reports to make sure deposit conversion is correct. Runs queries to determine that data will process correctly at conversion. Verifies and validates accuracy of data the generation of reports.Acts as a resource during conversion, answers questions, troubleshoots problems, supports implementation of new procedures, and reviews the conversion results.

Collaborated with consumer loan project team in researching and fact finding, defining scope and objectives, and developing business and functional requirementsConfirmed project requirements were met by coordinating with business users to implement solutions that align with organization’s objectivesProvided interface between technology and lines of businessDeveloped and implemented security project assigning individual users to job-based roles for multiple consumer loan systems

Collaborated in the design and development of web-based Account Analysis system allowing financial institutions to maximize revenue and provide pricing and “what if” scenarios to determine the profitability of their customer relationships and products.Wrote multiple 100+ page documents detailing functional specifications of project enhancements used by financial institution customers for project approval and company management for project planning.Acted as lead specialist on approximately 20-25 customer-requested projects ranging anywhere in length from 200 to 10,000 project hours over the course of 10 years.Consulted top-50 financial institution during conversion to Account Analysis system and merger of their system with that of another large institution.Provided in-depth analysis, research, project coordination, and testing of modeling components, which required over 15,000 team hours.Established and tested Account Analysis statement in use by approximately 100 financial institutions.Functionally developed application that receives input from multiple banking applications and sends results to statement, general ledger, deposit, and data warehouse systems. Exhibited excellent customer service skills as lead specialist on multiple customer-requested projects - understanding customer needs, defining customer requirements, and managing of projects.Mentored, trained, and gave presentations on system functionality and usage. Researched system deficiencies, determined required fixes, documented maintenance changes, prepared test plans, and performed testing on scheduled updates in order to maintain system quality.Gained experience in utilizing problem-tracking software, including HP Quality Center, BMC Remedy, and Case Management System (CMS).Worked efficiently as remote employee with minimal supervision for 16 years.Utilized SQL queries to access data stored in DB2 tables and IBM mainframe files.

Implemented, managed, and reported monthly activity for Account Analysis, Customer Profitability, and Officer Incentive Compensation systems.Responsible for meeting all departmental deadlines and ensuring that system-produced results were correct and reconciled with other internal bank systems.Served as liaison to bank personnel with questions regarding the results of the systems managed.Supervised data input and data entry staff. Utilized FOCUS software for data validation and report writing for senior management.