o Globalscape MFT Architectureo Com API, Rest API, Powershello Advanced Workflow Editor Automationo Cloud Migration, Azure, Google Cloud, AWS

o Globalscape MFT Architecture, Administration, Build and Supporto Advanced Workflow Engineo Integration and Solution Deliveryo IS Project Managemento Vendor Server Support, Upgrades, Special Projects

IT Project Managero Managed IT software/network/hardware solutions for Conifer Healthcare campus.o Defined processes and tools best suited for each project.o Worked as technical subject matter expert and worked with vendors and other project managers to accomplish common goals.o Followed established procedures and policies around incident, change management, and project management technical issues.Senior Analyst, Network Administratoro Provisioning and configuration of physical and virtual servers running Windows 2008R2 and 2012R2 in stand-alone and clustered configurations.o Windows Server administration and maintenance including Active Directory, Group Policy, DHCP, DNS, WDS, WSUS.o Recommended upgrades, patches, and new applications and equipment. Provided technical support and guidance to peers and users on equipment. Responsible for deploying and configuration of new desktop and software.o Virtualization Support. Worked with VMware ESXi servers using VCSA. Advanced familiarity with Hyper-V technologies.

o Supported and maintained LAN/WAN. Diagnosed and resolved network related issues in coordination with network engineers.o Maintained and serviced Dell PowerEdge Servers and equipment; Dell workstations, Dell laptops and WYSE thin clients.o Recommended hardware and/or software solutions for short and long range goals. Researched options available and made recommendations to senior staff.o Provided next level support to Help Desk or other peer teams. Provided technical guidance and coaching to less experienced staff.

o Performed troubleshooting of end user security, including Active Directory.o Assisted investment bank with network and computer problems, provided troubleshooting, and owned issues to resolution.o Excellent troubleshooting and customer service skills to quickly meet their needs.