Robert Folbigg Email and Phone Number
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Robert Folbigg personal email
Over 15 years experience in assisting business to reach their goals. Mentoring organisations from SMB to Local Government in the IT & Technology space, I have delivered projects ranging from Local Government ERP implementations to National / International Cloud IT systems.
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DirectorSms Integration Jan 2017 - PresentBallarat, AustraliaSMS Integration is your solution for all of your Information Technology and creative resources.When working with us, you will receive access to a dedicated team of knowledgeable professionals specialising in tailoring solutions to reduce risk, increase capability and stabilise the cost of IT management for your business.Our team is dedicated to understanding the unique needs of each of our clients, spanning across small business, disability sector, aged care and local government. Our aim is for our clients to free themselves from the burden of IT management and be able to focus on their core business.Our consultants strive to develop long term relationships with our clients, supporting their business to grow through every stage. We have a strong focus on customer service and will take the time to maintain our reputation of providing industry leading solutions. Everything we do is reflected in our motto, ‘Smart made Simple’.
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Senior ConsultantCharlie Mac And Associates Mar 2018 - Mar 2022Providing project management and consulting services to local government organisations. -
Operations Manager - Regional VicViatek Pty Ltd Nov 2015 - Feb 2017Bendigo, AustraliaResponsible for the operation of the regional Victorian Service team, leading a team of thirty-five employees centred in the Viatek Central Victorian office.This role had a strong focus on delivering high quality services to clients within SLA targets whilst maintaining staff morale and company profitability.Liaising with external contractors to negotiate service contracts and terms.Preparing detailed reports and analysis for the Board on a monthly basis.Collaborating effectively with senior managers and staff in the successful integration of service operations across six acquired businesses through Victoria and NSW.Achieved successful delivery of multiple internal projects including integration of Viatek business functions of Finance, Sales, Service & Support -
Client Service Manager - VictoriaViatek Pty Ltd Apr 2013 - Oct 2015TraralgonClient Services Manager whilst also managing Viatek’s Gippsland branch office located in Traralgon. This role involved management of twenty six staff across two regional locations. A strong emphasis on positive commercial outcomes to revitalise an under-performing business unit.Promoted into this role after the successful integration of two acquired businessesLeadership and management of technical and administrative staff.Regular travel across two main sites located in Ballarat and Traralgon.Worked closely with staff to increase team morale and lift customer service levels. This restored client trust resulting in excellent growth in the Gippsland area.
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Ict Helpdesk ManagerViatek Pty Ltd Jan 2009 - Jun 2015Ballarat - TraralgonManagement of a team of ten technical staff, including processes of recruitment, training, rostering, performance management and goal setting. Strengthening internal processes through continuous improvement. Administration of server software and associated backup routines. Maintaining documentation of changes regarding users, functions & systems. Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.
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Corporate It TechnicianBdtech Sep 2006 - Jan 2009BallaratProvide high quality technical service. Work with clients in the capacity of a trusted advisorPerform maintenance of all client infrastructure. Maintain internal and external documentation regarding client infrastructure. Keep accurate time records. Deliver IT projects on time and on budget. -
Sessional I.T. LecturerUniversity Of Ballarat Mar 2005 - Mar 2007Ballarat Smb CampusLeading classroom sessions for students studying Certificate 2,3 & 4 in Information Technology
Robert Folbigg Skills
Robert Folbigg Education Details
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Information Technology
Frequently Asked Questions about Robert Folbigg
What company does Robert Folbigg work for?
Robert Folbigg works for Sms Integration
What is Robert Folbigg's role at the current company?
Robert Folbigg's current role is Director @ SMS Integration | Project Management, Consulting, Managed Services.
What is Robert Folbigg's email address?
Robert Folbigg's email address is ro****@****.com.au
What schools did Robert Folbigg attend?
Robert Folbigg attended University Of Ballarat.
What skills is Robert Folbigg known for?
Robert Folbigg has skills like Telecommunications, Service Delivery, Business Analysis, Change Management, Account Management, Itil, It Service Management, Sla, Call Center, Customer Service, Project Management, Service Management.
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