Robert Freeling Email & Phone Number

Bristol, GB

San Diego, California, US

Reno, NV, US

San Diego, California, US

San Diego, California, US

San Francisco, CA, US

Assist the VP of Development and Development Director in managing business value streams in a small to mid company environment. Duties include process creation, direct management, scrum mastering, scheduling/running meetings, identifying and enabling mitigation of risks and dependencies, JIRA administration, identifying and resolving hardware/software.

Atlanta, Georgia, US

Responsible for creation of Building Blocks and Scripts within the HP ALM QC application, creation of training/presentations for team and other groups, identification and dissemination of drop/sprint requirements, and first hand test script execution. Used as a preliminary escalation path for issues occurring while executing tests inside of the controlled.

Boston, MA, US

Lead and Project Manager for an Automation Contract at GE/Wayne. Team responsible for test automation of GE/Wayne fueling and POS equipment. Javascript in TestComplete, QAComplete test case database, Visual Studio/TFS source control, VMWare Virtual Machines to simulate multiple connected environments.

Austin, TX, US

Contract QA Tester position for work on the 3DS/Vita games Batman Arkham Origins Blackgate with minor work on Injustice.

Austin, Texas, US

Test automation using Cucumber for testing updated SMS and Mailing functionality

Edmonton, Alberta, CA

Quality Assurance Project Lead currently on the Dragon Age franchise.Responsible for performance management of internal Tech focused embedded QA team, testing automation, budget and allocation tracking for entire franchise, process improvements and optimizations, reporting structure and procedures, centralization of training materials, and cross-franchise.

QA Lead on The Sims 3 Pets for 360/PS3 and Loadout.Responsible for management of internal embedded QA team of 12 testers and tasking and monitoring external low cost test center of 50+ testers.

Managed web development team for new site construction. Worked with third party resellers and marketing companies in order to bolster product exposure. Managed server setup and relations with third party server company.

Wrote code in a LAMP environment to create bug fixes, new features, and feature redesign for the company's web-based form design utility. 80k+ lines of coded application grown very organically over a 5 year period. Involved much code diving and learning on the fly. Also made heavy usage of Ajax, JS, Prototype, and PDF generation libraries. Entire.

Cupertino, California, US

WorldWide AppleCare Contact Center OperationsPerformed troubleshooting of issues for Apple's iteration of PeopleSoft8/9, as well as other globally utilized system interfaces (GSX/SAP/etc). Manual and Automated test creation for Apple Store POS interaction with centralized data storage and CRM interaction. Worked with Development team to assess system level.

Created Shell/PHP/Perl/MySQL/XML backend and frontend interface. Project involved taking a file created from a Palm Pilot (Medical related), parsing, entering into database, and then calling database from Web based frontend, which also allowed for changes/updates to be made to the data.

Round Rock, Texas, US

Responsible for standard phone related Technical Support functions, including resolving system issues and setting up customer service as appropriate. Through recognition of performance of standard functions, was given added responsibility of creating training level sites/data, which included some basic HTML coding and 3DStudio renders of internal and.

Building/rebuilding of complete systems, including PC's and Enterprise Servers. Testing of software packages on the related rebuilt systems for compatibility and accurate benchmarking. Responsible for networking systems in DOS/Windows/Linux environments. Verified dialer setup and functionality (for ISP portion of business). Maintained/Upgraded database.