Robert G. is a Contact Center Infrastructure at Mercedes-Benz Financial Services. He is proficient in Spanish. Colleagues describe him as "Rob Glover and I worked together for over 10 years and have valued his technical expertise in call center application and hardware technology. His creativity in hardware and software support has helped excel his team achieve the high goals set forth and able to take direction from his direct manager and team lead and complete task within a timely manner. Robert has also gone beyond the call of duty and assisted other locations in support and provided recommendations on best solutions to resolve issues that existed. He has always provided feedback on test results to minimize downtime for software deployments and to keep productivity at a high level."