Robert G. Email & Phone Number

Chantilly, Virginia, United States

• Improve workflow by creating and documenting business processes, identifying process inefficiencies and deliver process improvement solutions.
• Write effective user stories by mapping them to requirements and collaborate with team members to create a clear definition of done.
• Collaborate with the business and relevant subject matter experts to create a business case, requirement documents, process workflows, and other valuable artifacts to enable the efficient and effective development and.
• Serve as Scrum team lead to remove impediments by working with the Scrum Master, Product Owner, Project Manager, and Scrum team members.
• Authored and implemented contract procurement process. Managed the procurement of over roughly $10M of software and hardware.
• Served as the SME for the Navy Acquisitions system, managed and tracked order statuses.

• Support the customer's transition to AGILE acquisitions by managing task related to cloud architecture in support of the customer’s mission
• Increased transparency and accountability by creating the standard operating procedure in order to implement the process of assigning, managing, and monitoring progress on actions
• Remove impediments by researching past performance, coordinating with team members, action officers, senior leadership and making recommendations.
• Increase confidence in transparency by generating metrics conveying customer's progress against commitments and collaborating on topics of mutual interest.

Fort George G. Meade, Maryland, United States

• Lead a team of analysts in order to conduct research and evaluate all-source intelligence with a focus on cyber warfare tactics, techniques, and procedures of threat to European Command and NATO allies.
• Create assessments on cyber capabilities of Advanced0 Persistent Threats (APTs) based on the collection, research and analysis of classified and open-source information.
• Provide strategic assessments of emerging technologies' possible impact on EUCOM, US Government and NATO interest.
• Collect and assess data to produce intelligence products, papers, presentations and make recommendations based on EUCOM and USGOV strategic goals.

Chantilly, Virginia, United States

• Support enterprise systems engineering and work closely with customer-designated IT and mission application service providers to ensure the development, maturation, and integration of shared services with the mission.
• Facilitate and support the integration project team meetings (IPT) for SIGINT space systems amongst customers and its shareholders
• Work closely with customer, developers, administrators, and project manager in an agile environment to improve infrastructure design.
• Update and migrate knowledge to Confluence
• Draft policy and improve the decision-making process

• Refined and executed test plans (manually) and test cases, ensure that all information systems products and services meet customer specifications and end-user requirements.
• Maintain oversight on program processes to ensure completion of tasking and projects according to contract, corporate and program deadlines.
• Tracked over 60 million dollars of equipment, and provide reports.
• Delivered monthly, weekly, and quarterly contract data requirements CDRLs

Washington DC

• Serve as All Source analyst for the Office of Security researching threats to the Department of Commerce, its bureaus, and chief staff using open source (OSINT), social media, and classified databases
• Research and analyze cyber-threat actors, groups, and events to report on threatening tactics, techniques, and procedures (TTPs), behaviors, motivations, sponsorship, and influencing factors.
• Maintain records to catalog and track malicious cyber threat activity targeting DOC information, systems and personnel.
• Collect, evaluate, analyze, and extract information from various sources, and compile it into finished analytical products, reports, and correspondence.
• Conduct security debriefs of DOC personnel Provide strategic assessments of foreign competitors in support of DOC’s strategic goals to senior personnel.

Mclean, Virginia, United States

• Screen and vet individuals traveling to the US by reviewing non-immigrant and immigrant Visa applicants against IC databases.
• Provide all-source intelligence support for the United States Government (USG) Counterterrorism (CT) initiative.Identify and analyze subjects based on biometric information through the utilization of multiple customer.

• Coordinate communication between Defense Combating Terrorism Center (DCTC) and client.
• Responsible for tasking internal branches in order to ensure request for information (RFIs) is answered in a timely manner.
• Ensure finished intelligence product answers client’s RFIs
• Prepare daily task reports and brief DCTC Chief of Staff

Washington DC-Baltimore Area

• Provide technical support to customers on in person or telephone.
• Analyze and troubleshoot hardware and software issues.
• Resolve tickets generated by users in a timely manner.
• Troubleshoot, configure, and install software on client’s workstations.

Washington DC-Baltimore Area

• Provide technical support to customers on telephone and email.
• Analyze and troubleshoot software issues.
• Troubleshoot tier 2 and 3 issues by coordinating with the appropriate IT departments. utilizing the ticket tracking system.
• Resolve tickets generated by users in a timely manner.
• Troubleshoot, configure, install software to insure functionality of the website.