• Successfully manage a team of 4 HR personnel that consists of a Sr. Generalist and Generalist.• Individually contributing to business partnerships and full employment life cycle including staffing, onboarding, individual and management development, performance management and organizational effectiveness, employee relations, compensation, compliance processes to attract, retain, develop, and engage a talented and diverse workforce for organizational excellence.• Acted as a liaison for Corporate Human Resources, ensuring that company policies and procedures were communicated and followed by local Maximus employees.• Collaborated with Human Resources partners in Albany and Rochester, New York, supporting 800 employees locally in multiple buildings and upwards of 3000 employees project wide.• Team up with Operations Managers, HR Team and supporting Departments regarding new hire onsite check-in process all three Albany locations.• Supported the Human Resources function for local staff throughout the employees’ tenures, from hiring, progressive discipline, performance reviews and offboarding.• Suggesting process improvements and bringing them to fruition. • Team up with Operations Managers, HR Team and Supporting Departments regarding new hire onsite check-in process for Albany office locations. • Supported the Human Resources function for local staff throughout the employees’ tenures, from hiring, progressive discipline, performance reviews and offboarding. • SME for I-9 in NYSOH Project office locations. • Act as a backup for the project HR Director in their absence and resolve any potential escalated concerns. • Representing HR department and actively participating in project change request for upcoming improvements. • Managing Mission & Values employee engagement program for the project. • Perform other duties as assigned by management.

• Manage Employee Relations with assigned Business Partners locally and with out of state offices by conduct coaching, counseling, disciplinary action recommendations and approvals through termination, employee complaint investigation and resolution.• Implement and administer MAXIMUS Corporate policies and procedures (including compliance and health and safety).• Assist the Human Resource department in implementation and administration of human resource processes and procedures for all project employees.• Collaborate with Managers, supervisors and employees regarding compensation, benefits, and recognition processes.• Collaborate with Talent Acquisition partner and hiring managers to ensure staffing needs are met.• Lead Employee Engagement initiatives by collaborating with leadership on employee development, recognition, and effective supervision.• Performs other duties as may be assigned by management.

• Act as SME for Human Resource team in designated area of expertise. • Manage Employee Relations for 200 employees.• Organize and lead meetings with familial business partners to ensure project consistency. • Conduct exit interviews for voluntary terminations. • Conduct new hire orientation and coordinate with managers and/or supervisors for new hire start dates and times.• Perform other duties as assigned by management.

• Responsible for all financial reporting and creating a complete budget process resulting in a more profitable company.• Manage all financial aspects of a $3.5 million business including refinancing as company continues to grow for company loans and streamlined expenditures.• Responsible for interpreting and analyzing P&L data and working with Management on meeting business goals and needs.• Coordinate with Accounting firm on maintaining and reconciling financial reports quarterly.

• Managed and direct all aspects of an 18-theatre cinema complex with annual revenues of $7.2MM.• Responsible for all cinema complex functions including human resources, staffing, finance, refreshment operations, inventory control, advertising, show scheduling, facility maintenance and guest relations.• Ensured compliance for 90 employees including conflict resolution, cash administration and loss prevention.• Conducted weekly new hire orientation detailing human resources procedures, daily operations and health and safety regulations

• Responsible for the $1.5 million capital expenditure budget for the U.S. operation.• Developed the company Policy & Procedures Manual providing interpretation on a daily basis.• Administered and evaluated the company Gift Certificate, Discount Ticket and Mystery Shopper programs ($11 million annual revenues) and reported results to company leadership.• Liaised with general managers to optimize operations, develop budgets, and achieve revenue targets at 120 locations in 12 states. • Conducted internal audits working with investigators to recover assets and resolve personnel issues with Corporate HR.• Managed all aspects of field management including payroll and expense control, refreshment operations, inventory control, advertising, budget projections, show scheduling, facility maintenance and guest relations.’

• Responsible for all day-to-day operations in an 8-screen complex, as well as the corporate regional office. • Directly involved with employee recruitment, development, and training of a staff of 35 employees. • Streamlined operations by reducing box-office and refreshment stand transaction times and driving increased per-capital spend, which resulted in a 14% revenue growth.