Passionate and results-driven sales professional in the promotional products industry. Currently working at Alta Honors, I specialize in providing customized solutions to help businesses elevate their brand presence. Known for my strong communication skills, customer-centric approach, and ability to build lasting relationships, I am dedicated to driving growth and success for my clients.

• Upheld Manny’s Steakhouse and W Hotel service standards for all guest interactions• Ensured cleanliness routines were followed by all staff• Supported and trained new bartenders/barbacks as they learned layout, standards, and routines behind the bar

• Restructured bar program by designing new drink concepts• Assisted world-renowned chefs with conceptual direction of the food and beverage menu• Maintained the physical properties of the bar, including plumbing, ice machines, keg system, and refrigeration units• Wrote weekly schedules for bar team and ensured all shifts were properly covered

• Installed solar tubes and daylighting accessories for clients across the Midwest.• Conducted consultations in homes and businesses and ensured that clients were satisfied with the product.• Read blueprints and drawings to fully grasp requirements of the projects.• Conducted sales remotely with a responsive mobile point-of-sale app.

• Assisted with opening restaurant (branding, logo design, apparel design, interior décor, etc.)• Created and maintained an extensive cocktail menu• Organized and facilitated both public and private events for restaurant• Accelerated advertising deals with local publications and provided general advertising assistance to the owners• Conducted interviews, hired, and wrote training plans for FOH and BOH staff• Established delivery and online ordering program during 2020 COVID-19 shutdown• Assisted in programming POS and reservation systems with Toast and OpenTable software

• Maintained all bar inventory (fruit garnishes, non-alcoholic beverages, bottles, disposable goods)• Opened and closed the restaurant (cash handling, cleaning/safety routines, end of day reporting)• Scheduled, hosted, and catered public/private events (Weddings, school events, etc.)• Conducted P&L, weekly sales audits, and adjusted accordingly for future sales goals

• Prepared and served beverages to guests in a timely and efficient manner.• Created classic and innovative drinks exceeding customers’ needs and expectations.• Maintained a clean and organized bar area.• Complied with all food and beverage regulations.• Interacted with guests, served snacks, meals, and drinks.• Assessed customers’ needs and preferences and make recommendations.• Checked customers’ identification and confirm it meets legal drinking age.• Restocked and replenished bar inventory and supplies.• Stayed guest-focused and nurtured an excellent guest experience.