Robert Garcia Email & Phone Number

Florida, United States

Miramar, Florida, Us

Waltham, Ma, Us

Miramar, Florida, Us

• Assist development team by undertaking production support tickets and submitting pull requests for solutions.• Participate in Agile methodology to communicate with the team, provide solutions to opportunities, and status updates on current tickets.• Test new features in QA environments and write valid test cases needed to pass before approving for staging environment.• Execute regression for the web application on staging environment to identify any potential production issues.

Miami, Fl, Us

• Web-app built for the volunteers of United Way that allowed them to view and register for events. • Technology utilized includes Ruby on Rails, React, Bootstrap CDN, Redis, Sidekiq, AWS S3, and PostgreSQL.

-Responsible for inbound/outbound receiving, merchandise placement, store/mall marketing, loyalty, fulfillment, and sales.

Detroit, Mi, Us

- Maintain client accounts in line with regulations, such as, Know Your Client/Customer Identification Program.- Assist clients with furthering their knowledge on trading strategies and placing trades for clients upon request.- Understand client needs and proactively make recommendations in regards to our product offerings.

Us

- Maintain client accounts in line with regulations in regards to Know Your Customer/Customer Identification Program.- Assist clients with furthering their knowledge on order types and understanding market terms.

New York, Ny, Us

- Through the analysis of store reports, I identified a trend in men’s knitwear and developed an increased awareness for my team when placing these items on the sales floor resulting in an 11% increase in revenue.- Collaborated with district executives to tailor floorplans to our customers’ shopping habits throughout the store which led to an increase of 13%.- Effectively manage and prioritize workload based on company initiatives, such as merchandise execution, markdowns, return-to-vendors, special events, store fulfillment, and other tasks that affect day to day operations.

New York, Ny, Us

• Recognized as part of the top 1 percent of Sales Managers in the company and participating in the Stores Leadership Development Program which focuses on developing leaders to lead others and influence up, down, and across the organization with our ideas.• Leveraged customer feedback to recognize and coach associates on providing great service increasing customer satisfaction by 28 percent from 2013. • Collaborated with the Merchandise Team Manager and Store Manager which allowed us to leverage an opportunity in the assortment of designer shoes offered at our location; picking up 16 percent to 2013.

Seattle, Wa, Us

-Effectively deploy barista's to meet operational standards and ensure customer satisfaction.-Drive store initiatives through others and listen for their participation.-Cash controller for stores.

Master Of Business Administration, Finance

Bachelor Of Business Administration, Marketing