Robert Gartner, Mba Email & Phone Number

Canada

Regina Saskatchewan

1800 Scarth St. Regina Saskatchewan

Relationship management to a variety of business owners and leaders by providing complete banking solutions to help them achieve their organizational goals.

Regina

Responsible for management of internal business operations of Habitat for Humanity Regina. Areas of accountability include build department, Restore, volunteer management and administration.

Regina, Saskatchewan

Established annual line of business targets for three contact centres and 200 staff. Provided analytical insight and created business models used to measure business performance and communicated to various levels of senior leadership and management. • Utilized a results-oriented approach to improve quality of Outbound Reporting that gave leaders multi-level business reporting that was not previously available. • Built strong relationships with leaders to influence monthly campaign target setting in efforts to ensure business results are achieved. This was realized by gaining confidence in audience through keen ability to communicate and gain solid reputation as subject matter expert.• Successfully communicated with various channels and business units within the bank to include key stakeholders and build consensus in decision making.

Regina

Responsible to provide leadership to ensure annual business goals were achieved. Required building trust with team leaders and employees to influence their behaviour through coaching and mentoring.• Consistently achieved aggressive sales results through close attention to business performance. Set daily, weekly and monthly goals for teams that collectively reached overall business goals.• Authored Outbound Campaign sales scripting focused on delivering exceptional customer experiences and driving strong sales results.• Coached Team Leaders on effective ways to influence their employees to achieve improved results. This was done through mentoring consistent conversations and accountability to individual achievement as well as developing incentives used to drive performance.

Regina

Managed staff of 15 contact centre employees with a keen focus on delivering strong sales performance through excellent customer interactions. Received an annual CIBC award for top leader.• Coached, taught and managed employees by developing strong relationships and influencing strong performance for achievement of exceptional results. • Utilized change management practices to balance employee satisfaction with business expectations in a fast-paced environment. Highly developed leadership ability including Human Resources, Organizational Behaviour, Sales Management and Problem Solving.

Master Of Business Administration (M.B.A.), Executive Management

A comprehensive program that focused on executive management. Courses included - Finance, Accounting, Human Resource Management.

Ba, Indian Studies

Activities and Societies: President of Campion College Student Association