- Actively engage with potential students to promote and sell courses in various design and creative fields.- Provide detailed information about each course, highlighting key features and benefits to meet customer needs.- Effectively communicate the value propositions of the courses and address any inquiries or concerns from prospective students.- Utilize product knowledge to recommend suitable courses based on individual interests and career goals.- Maintain up-to-date knowledge of industry trends and course offerings to enhance sales pitches.- Work towards and achieve monthly sales targets, contributing to the overall revenue goals of the department.- Utilize various sales techniques, including upselling and cross-selling, to maximize sales opportunities.- Build and nurture relationships with potential students, guiding them through the enrolment process.- Collaborate with marketing team to implement and promote sales campaigns effectively.- Provide excellent customer service throughout the entire sales process, from initial inquiry to enrolment.

- Started working as a Retail Sales Professional at Oak Furniture Land in November 2018.- Provided excellent customer service to daily visitors, ensuring a positive shopping experience.- Maintained and organised my section to present a tidy and appealing environment for clients.- Worked towards monthly sales targets, consistently achieving goals through proactive sales strategies.- Developed strong customer care skills, including approaching customers and offering product advice.- Demonstrated a proactive attitude by going the extra mile to meet and exceed sales targets.- Displayed confidence and enthusiasm while interacting with customers to create a positive atmosphere.- Effectively communicated with clients to understand their sales goals and objectives.- Identified opportunities for upselling, maximizing sales revenue and contributing to overall team success.

- Joined O2 in January 2018 as a Sales Expert.- Focused on providing top-notch customer service and care throughout my tenure.- Responsible for achieving specific tasks and targets during each shift.- Greeted customers promptly, assessed their needs, and directed them to the appropriate team member.- Recommended products based on customer needs and preferences.- Responded to customer questions and requests in a prompt and efficient manner.- Engaged with customers in a sincere and friendly manner to build lasting relationships.- Aimed to increase the likelihood of repeat business through relationship-building efforts.- Contributed to visual marketing by creating appealing displays and styled window presentations.

- Joined Hill House in August 2017 as Sous Chef, working on a 7-days-on, 7-days-off schedule.- As the main chef during my shifts, I was responsible for overseeing the kitchen and kitchen staff.- Ensured that all timings, quality standards, and hygiene practices were maintained at a high level.- Day typically started at 7:30 am with the preparation and service of breakfast, completed by 9 am.- Prepared the main meal for lunch, considering various dietary needs and allergies, and served it by 12:30 pm.- Managed the serving of lunch in both the dining room and residents' bedrooms.- Prepared and finished a cake for serving with a hot drink at 3:30 pm.- Prepared supper, including homemade soup and hot meal/sandwich choices, served at 5:30 pm.- Managed kitchen cleanup after serving all residents, including disinfecting surfaces, mopping, and emptying bins.- Checked fridge and freezer temperatures between meals and handled weekly menu ordering.- Ensured completion of cleaning and task rotas for the day.- Left the job due to the significant daily commute of more than 100 miles.

- Joined Ashton Farms in 2015, initially hired for office duties such as answering phones, taking orders, and utilizing the Sage computer system for order and invoice management.- Worked closely with Tania, the office manager, learning product codes and mastering Sage to high standards.- Demonstrated fast learning abilities, eventually working solo during evening shifts to support morning operations.- Transitioned to a driver role due to the company's growth, emphasizing the importance of customer care and punctual deliveries.- Drove for 6 months, gaining insights into customer satisfaction and the significance of maintaining delivery time slots.- Recognized for skills and reassigned to a more crucial role, working alongside the Warehouse Manager.- Collaborated closely with Warehouse Manager to understand customer preferences, optimize delivery routes, and efficiently organize daily tasks.- Became proficient in running the morning shift independently and leading a team effectively.- Managed the company's expansion, handling over 60 orders from the answering machine and 15+ emails daily.- Utilized Sage to input orders with precision, using various codes for different products and customers.- Printed picking sheets to organize products, ensuring efficient delivery routes for each van.- Conducted this role independently three times a week and collaboratively with Warehouse Manager twice a week.- Acquired a wealth of experience and skills during the dynamic growth period of Ashton Farms over the past two years.

- Joined The Lamb in 2012 as an apprentice, steadily progressing to complete a Level 3 course.- Advanced within the company, achieving the position of Chef de Partie (CDP).- Collaborated closely with the head chef, managing kitchen operations during his days off and holidays.- Developed culinary skills and expertise while working in a restaurant setting.- Gained a comprehensive understanding of the significance of excellent customer care.- Entrusted with responsibilities such as opening and closing shifts, ordering supplies, and maintaining kitchen operations.- Demonstrated the ability to work independently when necessary.- Emphasized the importance of teamwork, fostering a healthy and collaborative work environment.- Contributed to the overall success of the company by working well with colleagues in a team-oriented setting.- Recognized for dedication and skills, progressing from an apprentice to a key role in the kitchen.