Manager Field Operations
CurrentDirect and manage all activities of Field Service operations at assigned service facility, in compliance with approved policies, and execute business development and improvement plans / initiatives.Quality, HSE Standards •Ensures HSE rules and procedures are followed and the facilities comply with company, local, and governmental safety regulations,•Actively supports the Corporate HSE initiative by holding regular HSE meetings, maintaining a safe work environment, and promoting the use of PPE and safe work habits for employees, in compliance with the Corporate HSE plan,•Participates in emergency drills, training, and planning,•Reports incidents, participates in investigations, and initiates corrective actions as necessary,•Ensures compliance with established quality control/assurance procedures, while staff is performing field work, and addresses issues with internal and external personnel,•Communicates quality-related feedback to all employees,Operational excellence •Ensures compliance with DOT, ITAR, and other regulations,•Provides technical information to customers, in order to maintain a high level of customer satisfaction,•Manages Field Technician schedules and approves all expense reports, ensuring alignment to company policy and practice,•Ensures that employees are trained to perform job duties and necessary certifications are kept up to date;Team management •Selects, manages, evaluates, motivates, and develops employees to ensure a qualified workforce necessary to meet Company objectives while complying with EEO and Affirmative Action guidelines or foreign employment guidelines as applicable, •Conducts performance reviews in accordance with the Performance Management Program, providing fair and accurate assessments of employee performance, training needs, areas for improvement, and possibility of future growth within the organization,•Develops a positive team dynamic to ensure high performance.