- Security Monitoring and Incident Response for over 50+ Customers in a 24/7 Environment.- Level 3 Escalation Point for all Critical Incidents & Events.- Risk Management for 75+ Customers following NIST and CIS frameworks.- Vulnerability Management including scanning & remediation for numerous CVEs for Customers across multiple industries.- Proofpoint Email Security Administrator involving Configuration, Deployment, Maintenance, Monitoring & response.- SentinelOne EDR Administrator involving Mass Deployment & Incident Response.- Managed SOC Administrator with products such as RocketCyber & Pillr for Mass Deployment & Incident Response.- Enterprise Firewall Configurations including Fortinet, Meraki, PFSense, SonicWall, & WatchGuard.- Network Switching including Cisco, Ruckus, Ubiquiti, Meraki, etc.- Configuring SIEM and aggregating logs for Threat Hunting and Threat Modeling.- Assisting Customers with filling out Cyber Insurance & Ransomware Documentation.- Develop and write documentation for Playbooks & Runbooks including Incident Response, Business Continuity, Disaster Recovery, etc.- Automated Patch Management via N-Central & SCCM.- Manage Cloud Environments via Microsoft Azure.- Azure & M365 Security Administrator including Conditional Access Policies, MFA, DLP, IAM, etc.- Virtualization including Hyper-V & ESXi.- Security Awareness Training Administrator via KnowBe4 Platforms.- System Administration of Windows Servers from OS versions 2008-2022.- Configuration of Network Switches and Wireless Access Points- IAM & PAM Management

- Engage in Cybersecurity Labs and Exercises including CTF, Red Team vs Blue Team, Castle vs Castle, etc.- Infrastructure Configurations including Servers, Workstations, Switches, Routers, Access Points, Firewalls, etc.- Scripting and Coding exercises with languages including Python, VB, PowerShell, Bash, etc.- Simulations such as tabletop exercises and walkthroughs of Incident Response.- Setting up Virtualized Lab Environments for additional Cybersecurity Exercises.- Log Analysis from sources such as Firewalls, Syslogs, Cloud Logs, etc.- Help Desk Support for Students & Faculty.- Tutoring for Students enrolled in the Cybersecurity Program.

- Provide IT Customer Service & Support for Customers across the Atlanta Area.- Desktop & Laptop Diagnostics & Repair- Custom Built PCs & Laptops- Troubleshoot various other pieces of hardware- Provide over the phone Help Desk Support