Robert Ghant Email & Phone Number

Remote

• Led a team of 300+ consisting of 25 GM’s, 50 Assistant GM’s and 200+ Delivery Drivers overseeing all metrics, training, and scheduling to ensure operational excellence and timely delivery.
• Oversaw operations across North America covering 25 locations with over 1M customers including leadership training, contracts, scheduling, customer complaints.
• Implemented operational changes resulting in a remarkable 30% increase in delivery capacity, accommodating growing customer demand.
• Reduced delivery costs by 25% through process optimization and strategic route planning.
• Increased market share by 25% through launching services in 5 new regions.
• Implemented a tracking system for increased visibility and transparency, enabling real-time monitoring of 1,000+ daily deliveries.

Kingwood Texas

• Managed hiring process, resulting in a remarkable 20% increase in employee retention rate, which positively impacted overall department productivity.
• Owned an annual operating budget of $5M effectively running 3 departments and 32 staff.
• Reduced lead time by 20% while increasing inventory turnover by 30% through supply chain process optimization.

Austin, Texas, United States

• Implemented new sales strategy that expanded the client base by remarkable 50%, significantlyextending the company's market reach.
• Conducted performance evaluations for team of 25 employees, identifying individual strengths andweaknesses to enhance overall productivity and employee development.
• Led the design and delivery of a company-wide training program, conducting sessions forover 100 employees on sales techniques, resulting in a notable 20% increase in sales productivity.
• Maintained a consistent track record of achieving 20% increase in annual sales, consistentlysurpassing the set target of $1 million in revenue.
• Spearheaded successful implementation of new Customer Relationship Management (CRM) system,enhancing operational efficiency and enabling seamless communication between departments.

Houston, Texas, United States

• Spearheaded the creation of a new talent management program which reduced turnover by 20% and enhanced team skills by over 50% through Optimization, Standardization, and Tracking.
• Reduced bottom-line monthly spending by 20% through negotiating vendor account contracts with 7 companies and system optimization.
• Enhanced internal communication, boosting understanding of strategy by 30% and increasingemployee engagement by 25%.
• Streamlined reporting resulting in a 20% more efficient and data-accurate process saving hundreds of man-hours monthly.
• Collaborated on strategic initiatives with Owners, aligning business vision and driving growth.

Houston, Texas, United States

• Spearheaded the recreation of enterprise-level marketing and training for all sales associates nationally totaling over 1000 staff resulting in a 50% increase in company annual revenue.
• Conducted weekly meetings with the sales team of 30 to 45 staff to review performance, goals, and objectives resulting in 25% increased revenue through training and feedback.
• Monitored customer feedback to identify areas of improvement in products and services.
• Utilizing In-House CRM and Salesforce to create reports on customer satisfaction, sales forecasts, and product launches to discover gaps and develop strategy & training.
• Managed all aspects of the sales process from lead generation to closing deals generating $1B+ in total revenue.
• Provided training for new sales staff members on company policies and procedures through 60-minute training on a monthly & quarterly basis.

• Led team of 20 Marines during active duty, achieving 100% mission success rate and ensuring their safety.
• Oversaw successful deployment of 500-Marine battalion during combat operations.
• Managed $1 million budget for military equipment procurement and maintenance, optimizing resource allocation.
• Led logistics team coordinating supplies for 10,000-person division.
• Developed training programs for 150 Marines, enhancing their combat readiness.
• Led a 50-person task force in humanitarian mission, aiding 5,000 civilians in conflict zone.