Robert Ghant Email & Phone Number

Remote

• Led a team of 300+ consisting of 25 GM’s, 50 Assistant GM’s and 200+ Delivery Drivers overseeing all metrics, training, and scheduling to ensure operational excellence and timely delivery.• Oversaw operations across North America covering 25 locations with over 1M customers including leadership training, contracts, scheduling, customer complaints.• Implemented operational changes resulting in a remarkable 30% increase in delivery capacity, accommodating growing customer demand.• Reduced delivery costs by 25% through process optimization and strategic route planning.• Increased market share by 25% through launching services in 5 new regions.• Implemented a tracking system for increased visibility and transparency, enabling real-time monitoring of 1,000+ daily deliveries.• Led the integration of new logistics software across the region, streamlining operations and improving efficiency for a network of 20 fulfillment centers.

Kingwood Texas

• Managed hiring process, resulting in a remarkable 20% increase in employee retention rate, which positively impacted overall department productivity.• Owned an annual operating budget of $5M effectively running 3 departments and 32 staff.• Reduced lead time by 20% while increasing inventory turnover by 30% through supply chain process optimization.

Austin, Texas, United States

• Implemented new sales strategy that expanded the client base by remarkable 50%, significantlyextending the company's market reach.• Conducted performance evaluations for team of 25 employees, identifying individual strengths andweaknesses to enhance overall productivity and employee development.• Led the design and delivery of a company-wide training program, conducting sessions forover 100 employees on sales techniques, resulting in a notable 20% increase in sales productivity.• Maintained a consistent track record of achieving 20% increase in annual sales, consistentlysurpassing the set target of $1 million in revenue.• Spearheaded successful implementation of new Customer Relationship Management (CRM) system,enhancing operational efficiency and enabling seamless communication between departments.

Houston, Texas, United States

• Spearheaded the creation of a new talent management program which reduced turnover by 20% and enhanced team skills by over 50% through Optimization, Standardization, and Tracking.• Reduced bottom-line monthly spending by 20% through negotiating vendor account contracts with 7 companies and system optimization. • Enhanced internal communication, boosting understanding of strategy by 30% and increasingemployee engagement by 25%.• Streamlined reporting resulting in a 20% more efficient and data-accurate process saving hundreds of man-hours monthly.• Collaborated on strategic initiatives with Owners, aligning business vision and driving growth.

Houston, Texas, United States

• Spearheaded the recreation of enterprise-level marketing and training for all sales associates nationally totaling over 1000 staff resulting in a 50% increase in company annual revenue.• Conducted weekly meetings with the sales team of 30 to 45 staff to review performance, goals, and objectives resulting in 25% increased revenue through training and feedback.• Monitored customer feedback to identify areas of improvement in products and services.• Utilizing In-House CRM and Salesforce to create reports on customer satisfaction, sales forecasts, and product launches to discover gaps and develop strategy & training.• Managed all aspects of the sales process from lead generation to closing deals generating $1B+ in total revenue.• Provided training for new sales staff members on company policies and procedures through 60-minute training on a monthly & quarterly basis.

• Led team of 20 Marines during active duty, achieving 100% mission success rate and ensuring their safety.• Oversaw successful deployment of 500-Marine battalion during combat operations.• Managed $1 million budget for military equipment procurement and maintenance, optimizing resource allocation.• Led logistics team coordinating supplies for 10,000-person division.• Developed training programs for 150 Marines, enhancing their combat readiness.• Led a 50-person task force in humanitarian mission, aiding 5,000 civilians in conflict zone.• Coordinated joint operations with 5 international military forces, integrating 1,000 personnel.• Managed establishment of a forward operating base for 200 personnel.• Served as liaison officer between military and local agencies in disaster response, impacting 100,000 people.• Mentored and promoted 10 junior Marines, achieving a 50% promotion rate.