Robert Gibbons Email & Phone Number

Emeryville, California, Us

Emeryville, California, Us

Emeryville, California, Us

Emeryville, California, Us

• Supervise all associates and oversee store operations.• Interrelate with all management teams, Buying, Accounting and Personnel offices• Oversee the front end manager duties to ensure proper cash control, customer service and cashier production levels.• Schedule store employees to coincide with budget and labor projections and to make daily adjustments as necessary.• Responsible for timely resolution of customer and employee complaints and making sure they are reported in a timely manner.• Responsible for maintaining confidentiality concerning employee and company information.• Maintain all safety programs to ensure a safe work environment.• Maintain all company and government mandated policies.• Ensure that all loss prevention policies and procedures are in effect at all times.• Properly manage inventory to achieve acceptable shrink figures.• Ensure proper ordering and inventory control for the entire grocery department and sub-departments. • Supervise the merchandising and maintenance of all displays, including all specialty department floor displays. • Manage the planning and organization of all product on racking and warehouse to ensure proper inventory control.• Responsible for proper product rotation as it applies to close dated items.• Identify all merchandise warehoused within the store to inform associates and management of backstock for proper ordering.• Responsible for managing the product location accordingly and recommends changes of space allocation per defined directive.

Directly responsible for departmental sales growth and other defined goals such as gross margin, store transfers.• Managed, directed and trained co-workers in the day-to-day operations and activities of the business areas to secure the successful development of the business; including recruitment, retention, scheduling, performance management, succession planning and competence development.• Trained and educated co-workers to provide the customer with positive sales and service experience that responds to customer in a knowledgeable, friendly, professional manner.• Ensured customers are in focus and promptly and efficiently served to minimize delays and wait times and increase productivity• Developed work schedules to ensure adequate coverage by co-workers to meet the demands of the business area• Performed store leadership actions/activities, open and close functions, and team meetings. • Used sales information, knowledge and available resources to educate co-workers about the products, services, and alternatives for customers.• Created and executed successful business plans for assigned business area.• Used available reports to analyze, plan and take action to improve sales growth by working directly with commercial partners and co-workers.

Optimized recovery of store losses and minimized the impact of store activities on the environment.• Managed the staff and activities of the Recovery department, including operations, recruitment, coaching, mentoring, training, scheduling and performance management.• Created revenue from 15MUSD in returned merchandise, and store transfers.• Adhered to inventory control procedures and provide guidance to co-workers about proper transfer routines.• Monitored transfer types and maintained confirmation system for returned products to achieve goals. • Monitored safety and quality compliance of merchandise. • Established and maintained proper waste sorting/recycling program.

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Responsible for total store operations. Tasks included store P&L performance, control of cash, inventory and security, customer services, and management of staff. • Responsible for store operations with sales exceeding $35M.• Forecasted sales and labor projections to ensure proper operating costs.• Coached departments to ensure food safety standards, and inventory control. • Worked with DSD vendors to ensure product placement to meet all marketing strategies.• Built Safeway brand loyalty through product placement and excellent customer service.• Responsible for completing weekly payroll and department scheduling. • Managed a team of 50-100 co-workers including 10 department managers.• Responsible for total store operations during union food strike March-December 2003

•Identified and solved associate, customer, and supplier concerns.•Implemented the business plan for all departments.•Maintained quality and safety standards. •Supervised and enforced federal laws surrounding sales of firearms. •Monitored and managed store productivity. •Supervised and developed associates and leaders. •Responsible for scheduling coworkers.

Business, Management, Marketing, And Related Support Services

Management Information Systems, General

Mechanized Scouting And Reconnaissance

Valedictorian