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ProfileA Senior Manager with a strong commercial background across sales, strategy, operations and ICT with significant exposure to senior management and executive teams. Comfortable with high levels of ambiguity and able to deliver results in this environmentSkills Summary• Leadership: Creates a compelling vision of the commercial experience for both customers and teams and inspires a strong desire to succeed in others.• Strategy: Expertise in developing innovative business strategies that drive business growth• Technical ICT: In-depth knowledge of IT and Telecommunications products and substantial experience in tying these to business requirements.• Stakeholder Management: Developed strong networks across the organization and within the industry. Quickly gains credibility and respect of senior business managers.• Business Acumen: Commercially savvy with expertise in negotiating large complex deals with a focus on delivering results for both the organization and the client. In depth understanding of technology and how it can be used to create or reduce commercial risk.
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DirectorAra Digital Jun 2022 - PresentAuckland, New Zealand -
Head Of Commercial And GovernanceNew Zealand Post Jul 2020 - May 2022Auckland, New Zealand -
Senior Commercial ManagerNew Zealand Post Jun 2018 - Jul 2020Auckland, New Zealand -
Category Manager ItHealthalliance Jan 2015 - May 2017Penrose -
Commercial Contracts ManagerSerko Ltd Nov 2014 - Jan 2015 -
Head Of CommercialGen-I 2007 - 2013Responsibilities:• Provide customers, sales teams and internal stakeholders with an outstanding commercial experience through management of the Commercial Contracts process• Manage a team of senior Practitioners that lead all Gen-i Customer commercial negotiations, ensuring returns are maximized and commercial risk is controlled and managed within Group risk policy• Commercially manage in-Life ICT Outsource contracts and provide commercial assurance over the term of the Customers contracts• Ensure team members are embedded in the customer facing sales team• Manage and enhance the contracts systems, ensuring all enhancements provide benefits to Gen-I and its customers• Undertake post-implementation contract reviews, particularly highlighting learning’s to improve the customer experienceAchievements:• Set the negotiation strategy for the majority of large deals ($10M+) done by Gen-i since 2010.• Substantially improved contractual outcomes in both the risk and profitability categories.• Designed and implemented one of New Zealand’s largest cloud based contract management systems. Migrated in 56000 contracts on day one – system was managing 120000 contracts by 2013.• Designed and implemented new executive signoff process for all bids greater than $15M• Put new ICT price model in place for outsource bids to ensure consistency in pricing. This led to improved visibility of margin, and more profitable deals being done.• Created new process for all New Products to ensure they were commercially ready for market. This included price modeling, supplier terms, and matching product deliverables to contractual terms.• Represented Group Finance and Group Legal on bid approval committee.
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Sales ManagerTelecom New Zealand 2002 - 2007Responsibilities:• Manage a team of sales staff responsible for all “IT Industry” classified customers nationallyAchievements:• Consistently achieved or exceeded targets• Reversed 6 years of negative (average -12%) revenue growth, and grew revenue from the existing portfolio by over 50% • Restructured sales team significantly increasing capability and result -
Senior Account ManagerTelecom New Zealand 2000 - 2002Responsibilities:• Manage a portfolio of IT industry dealer accounts including one of Telecom’s Top 20 and other accounts who compete directly with Telecom. Assist with project work as requiredAchievements:• Consistently achieved or exceeded targets. • Set up Telecoms Retail Channel for ADSL (Jetstream)• Won the Telecom Dealer channels largest ever Data network deal -
Country Manager New ZealandVeritas Software 1999 - 2000Achievements:• Achieved Seagate’s 1st Storage Area Network in Australia• Won Seagate’s largest Novell order, and closed one of the largest Desktop distribution deals• Presented one of Seagate’s most successful Seminar Series• Successfully set up Veritas New Zealand office and infrastructure, and implemented new distribution model, doubling New Zealand Distribution Revenue
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Microcom Sales Manager AnzCompaq Computers Australia 1997 - 1998Achievements:• Managed the transition of Microcom staff and customer base to the new Compaq channel and ensured continuity of supply for end user customers• Won back the business of Microcom’s largest customer in New Zealand in a competitive tender situation• Secured Compaq’s largest networking customer
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National Major Accounts ManagerDatamatic Limited 1995 - 1997Achievements:• Designed and implemented customer loyalty programmes for key accounts• Secured one of the largest Novell upgrades in New Zealand• Designed and secured several large Cisco networks
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Senior Product ManagerSealcorp Computer Products 1993 - 1995Key Purpose: To establish and grow a communications business for the company.Accomplishments• Won ‘Salesperson of the Year award’ as a Product Manager.• Increased gross profit margins from $ 2,000 to $ 50,000 per month.• Secured ‘exclusive’ distribution contracts with vendors.• Established Microcom as a corporate brand in the New Zealand marketplace.
Robert Gibbs Skills
Frequently Asked Questions about Robert Gibbs
What company does Robert Gibbs work for?
Robert Gibbs works for Ara Digital
What is Robert Gibbs's role at the current company?
Robert Gibbs's current role is Director at Ara Digital.
What is Robert Gibbs's email address?
Robert Gibbs's email address is ro****@****t.co.nz
What is Robert Gibbs's direct phone number?
Robert Gibbs's direct phone number is +64948*****
What skills is Robert Gibbs known for?
Robert Gibbs has skills like Telecommunications, Managed Services, Contract Negotiation, Contract Management, Sales, Sales Management, Ict, Leadership, Team Leadership, Process Improvement, Commercial Management, Commercials.
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Robert Gibbs
Auckland -
Robert Gibbs
Hamilton
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