Robert Gilbertson Email & Phone Number

Colorado Springs, Colorado Area

-Direct responsibility for all operations including hiring, scheduling, food safety, ordering, inventory control, and P/L responsibility -Generated 13% net sale increase since taking over through superior customer service, food quality standards and maintaining a friendly hard-working staff

-Oversaw operations, P/L management, community marketing, and recruiting for 8 restaurants generating annual revenues in excess of $9MM-Increased gross profit by 7% to 43% over 2 years-Reduced labor costs by 1.00% in 2011 while generating a sales increase of 3.69%-Maintained lowest food cost shrinkage and variance company wide of 0.26%-Created incentives and bonus programs based on mystery shop performance and maintained highest company average over 90%-Maintained ongoing commitment of personally recruiting qualified managers in order to have a strong bench-Strong commitment to food safety which resulted in above average food safety audit scores-Developed grassroots marketing program supporting local organizations leading to increased traffic and community loyalty

Denver

-Nominated for National Turnaround GM of the year-Achieved 27% sales increase while maintaining high food safety audits scores and reducing labor and crew turnover-Lead entire Denver Market in mystery shops at 99.12%-Established first corporate training center in the Denver Market-Honored for annual controllable profit increase for 2007

Castle Rock

-Directed and managed all aspects of operations including fuel, merchandise and a Blimpie quick service restaurant-Lead Blimpie to highest sales in 17 store district managing food costs, schedule, and customer service-Increased in-store merchandise sales by 13% through proper inventory management and creating up-selling promotions