Robert Gingell Email & Phone Number

Vancouver, Bc

Vancouver, Bc

• Performs day trades on U.S. equities and exchange-traded products while the security's volatility is increasing due to trading outside of its 15-minute Bollinger bands.• Earns 12% return on investments (ROI).• Possesses high aptitude for analyzing current trends, predicting future trends, and implementing steps to profit.

Based on applied skills training with expert real estate investor Ross Lightle of Farmer Logic, I employ practical, tried-and-true strategies to achieve consistent returns for my clients.

Vancouver, Canada Area

• Utilized advanced knowledge regarding Provincial Ministries, Crown Corporations and Agencies — including several Federal programs and non-government organizations — to correctly determine the nature of the call, direct the caller to the appropriate office or to provide information as applicable.• Successfully fielded between 150 – 350 phone inquiries per day, determining the nature of the call within the first 30 – 50 seconds to maximize efficiency without sacrificing customer service.•Answered phones for Service BC Government Access Centers and determined whether the call should be forwarded to their office or to a more appropriate program.• Educated callers about the most common government-related questions.• Discretely handled personal and sensitive information.• De-escalated callers and provided accurate information to assist them properly.• Provided in-depth, on-the-spot training on detailed government programs based on current calls.• Appointed first point of contact for many new provincial government initiatives and programs.• Ensured our internal database was kept current and accurate by contacting offices to fact check.• Merged networking procedures to become more streamlined and to provide clear resultsin a more comprehensive manner.

Vancouver, Canada Area

Effectively executed the following:• Administrative tasks including bookkeeping and new employee screening • Shipping and receiving• Product pricing [market value - board feet]• Site maintenance and labour

Vancouver, Canada Area

• Understood and executed on parking related rules, regulations and documentation.• Ensured that illegally parked vehicles were dealt with in an appropriate manner, including tagging and/or towing or posting vehicles with warning notices. • Enforced the City of Vancouver's various parking by-laws, such as the Parking Meter By-Law, Street and Traffic By-Law, Granville Mall By-Law, Motor Vehicle Noise Abatement By-Law, and the Watering of Lawns By-Law.• Executed on knowledge of critical safety and security practices, techniques, municipal by-laws and court procedures.• Acted as a back-up supervisor for a two year term. This position included technical and administrative work, organization and overseeing a group of Parking Enforcement Officers, staff training and monitoring, day-to-day resolutions, enforcement of established procedures and practices, and production of daily reports and statistics.• Trained as a Customer Service Representative in the By-Law Enforcement Call Centre in Customer Service, Pay-by-Phone, Screener 1 programs and Dispatch.• Delivered proven ability and sensitivity when providing respectful service to a diverse population (age, race, language, gender, sexual orientation, culture and disability).

Vancouver, Canada Area

• Supervised the hiring and training of new staff• Managed daily store activities• Effectively engaged with the rest of the team• Served customers in a timely manner• Ensured produce were in compliance with the organic quality control COP• Performed inventories and ordering of produce• Oversaw shipping and receiving + produce displays• Member of OH&S Committee and First Aid Attendant

Vancouver, Canada Area

• Supervised the hiring and training of new staff.• Calmly and effectively handled customer inquiries and complaints.• Executed daily administrative tasks including data entry, invoicing and bank deposits).• Patrolled parking locations.• Maintained parking meters.

Conservation And Outdoor Recreation

Serving It Right

Zoning & Development By-Law Program / Residential Zoning

In-House Professional Development

• Workplace Violence prevention 1, 2&3 / VPD Bike training / CORE Supervisor 1&2 • Vanphone+ and Cisco / Van-Map 6 Modules / Accident.

Certificate, Food Safe / Super Host

Pesticide Application / Landscaping / Plant Identification

First Aid

Attained Standard Level First Aid, WCB Occupational First Aid and Level I Certificate.