Robert Glidden Email & Phone Number

• Spearhead initiatives at RLG Vending LLC in Indiana to promote healthy snack products, connecting with venues and showcasing the delicious and beneficial aspects of smart snacking.
• Establish partnerships with venues to offer tasty and nutritious snacks to the public.
• Demonstrated the health benefits of smart snacking, supporting the mission of healthy vending.
• Showcased the deliciousness of healthy snacks, emphasizing the importance of top-notch service.

South Sioux City, NE, US

• PDC Claims Adjuster Great West Casualty Company. June 2023 – June 2024
• Strong communication, organizational planning, and customer service skills.
• Self-starter that works effectively within a team and independently.
• Effective negotiation and critical thinking skills.
• Calm under pressure.
• Estimation review and problem-solving abilities.

LEVALLOIS-PERRET, France, FR

• Control all aspects of H/R: employee relations, hiring, payroll, employee evaluations, and discipline.
• All Vendor relations and Facility Management. (Utilities, Groundskeeping, Building Maintenance/Repairs)
• Monitor and maintain KPI’s and efficiencies.
• Interact weekly with direct customer counterparts.
• Training and coaching.
• Audit of daily task related to load quality and overall trailer utilization.

LEVALLOIS-PERRET, France, FR

• Monitor Dock Inbound freight flow along with dock safety initiatives.
• Microsoft Suite utilized to help monitor staff, error tracking and shipment tracking.
• Employee Engagement/Retention creating a team environment that is inclusive and diverse.
• Inventory Control researching and verifying root cause for variances
• Labor Planning as it related to inbound volume fluctuations.

Indianapolis, IN, US

• Forecast product needs based on cycle sales for Amazon Fulfillment (FBA)
• Extensive use of Excel to calculate and manage order fulfillment requirements
• Prepare monitor and reconcile shipments through the entire Amazon Fulfillment Process
• Reconcile Purchase Orders relating to receiving discrepancies and damaged inventory
• Logistic monitoring including all Pickup & Delivery Scheduling for freight carriers
• Schedule inventory cycle counting with warehouse staff

• Operations Manager at RLG Logistics, Inc. a company that supplies package and delivery services for FedEx Ground. We manage over a million dollars in assets daily. RLG Logistics fleet services cover a multitude of.
• Hire staff based on company delivery volume increases as needed
• All H/R directives including recognition and disciplinary needs
• Implement Training and Safety Goals, DOT Regulations and Driver Safety Standards
• Forecast and budget company expenses: wages/bonuses, fuel consumption, equipment needs, and repairs
• Lead company staff based on strategic goals and forecasting

• Customer service specialist
• Plan daily route for efficient and safe delivery

• Facilitated and mentored training for employees utilized during the global sourcing initiative
• Developed new procedures for audits resulting in reduced risk for the firm
• Savvy initiative-taker that likes to think freely and envisions the big picture
• Communicated feedback to management regarding process improvements resulting in automation that streamlined specific job duties increasing production
• Researched and resolved customer related transactions resulting in optimal customer satisfaction and service, approximately 1,000 items per month

Indianapolis, IN, US

• Communicated between Mall Managers, Marketing Managers, and Leasing Representatives regarding all financial and customer lease documentation.
• Informed management of all risk factors regarding tenant red flags.
• Facilitated and coordinated with the IT department during application software upgrades for Lease Accounting.
• Trained staff for the advertising analysis procedures across the portfolio.
• Extracted, analyzed, and billed data based on the criteria of tenant specific lease information.
• Collected tax and common area financial data and allocated expenses according to lease specific information

US

• Helped develop a department that originally started out as six and expanded to a department of twenty-five employees.
• Evaluated multiple system upgrades for compliance and usability.
• Communicated feedback to management regarding process improvements resulting in automation that streamlined specific job duties increasing production.
• Managed questions for all banking centers across the portfolio regarding governmental regulations related to savings bond procedures.
• Researched and resolved customer related transactions resulting in optimal customer satisfaction and service, approximately 1,000 items per month.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

B.B.A, Business Administration