Robert Glidden Email & Phone Number

Spearhead initiatives at RLG Vending LLC in Indiana to promote healthy snack products, connecting with venues and showcasing the delicious and beneficial aspects of smart snacking.• Establish partnerships with venues to offer tasty and nutritious snacks to the public.• Demonstrated the health benefits of smart snacking, supporting the mission of healthy vending.• Showcased the deliciousness of healthy snacks, emphasizing the importance of top-notch service.

South Sioux City, Ne, Us

PDC Claims Adjuster Great West Casualty Company. June 2023 – June 2024• Strong communication, organizational planning, and customer service skills. • Self-starter that works effectively within a team and independently.• Effective negotiation and critical thinking skills.• Calm under pressure.• Estimation review and problem-solving abilities.• Outside of the box thinking.

Levallois-Perret, France, Fr

• Control all aspects of H/R: employee relations, hiring, payroll, employee evaluations, and discipline.• All Vendor relations and Facility Management. (Utilities, Groundskeeping, Building Maintenance/Repairs)• Monitor and maintain KPI’s and efficiencies.• Interact weekly with direct customer counterparts.• Training and coaching.• Audit of daily task related to load quality and overall trailer utilization.• Employees managed 25 current staff members.• Closing of the facility overall security and loss prevention.• Lock-out-tag-out responsibilities for damaged or under repair equipment.• All aspects of daily operations.

Levallois-Perret, France, Fr

• Monitor Dock Inbound freight flow along with dock safety initiatives. • Microsoft Suite utilized to help monitor staff, error tracking and shipment tracking.• Employee Engagement/Retention creating a team environment that is inclusive and diverse.• Inventory Control researching and verifying root cause for variances • Labor Planning as it related to inbound volume fluctuations.

Indianapolis, In, Us

• Forecast product needs based on cycle sales for Amazon Fulfillment (FBA)• Extensive use of Excel to calculate and manage order fulfillment requirements• Prepare monitor and reconcile shipments through the entire Amazon Fulfillment Process• Reconcile Purchase Orders relating to receiving discrepancies and damaged inventory• Logistic monitoring including all Pickup & Delivery Scheduling for freight carriers• Schedule inventory cycle counting with warehouse staff• Monitor all inventory management systems. Stone Edge, Amazon, ChannelAdvisor• Interviewed staff as needed advising for hiring.• Continuous communication with all vendors as related to shipping, receiving and inventory discrepancies

Operations Manager at RLG Logistics, Inc. a company that supplies package and delivery services for FedEx Ground. We manage over a million dollars in assets daily. RLG Logistics fleet services cover a multitude of delivery regions both commercial and private locations. • Hire staff based on company delivery volume increases as needed• All H/R directives including recognition and disciplinary needs• Implement Training and Safety Goals, DOT Regulations and Driver Safety Standards• Forecast and budget company expenses: wages/bonuses, fuel consumption, equipment needs, and repairs• Lead company staff based on strategic goals and forecasting• Create and build vendor relationships• Extensive customer service communications and sales relationships• Daily Route Planning Directives Managed last mile deliver company with 12 full-time delivery drivers• Managed over a million dollars’ worth of goods daily• Overall company direction and planning• Research and implement technology for business efficiency and operational needs

• Customer service specialist• Plan daily route for efficient and safe delivery

• Facilitated and mentored training for employees utilized during the global sourcing initiative• Developed new procedures for audits resulting in reduced risk for the firm• Savvy initiative-taker that likes to think freely and envisions the big picture• Communicated feedback to management regarding process improvements resulting in automation that streamlined specific job duties increasing production• Researched and resolved customer related transactions resulting in optimal customer satisfaction and service, approximately 1,000 items per month

Indianapolis, In, Us

• Communicated between Mall Managers, Marketing Managers, and Leasing Representatives regarding all financial and customer lease documentation.• Informed management of all risk factors regarding tenant red flags.• Facilitated and coordinated with the IT department during application software upgrades for Lease Accounting. • Trained staff for the advertising analysis procedures across the portfolio.• Extracted, analyzed, and billed data based on the criteria of tenant specific lease information.• Collected tax and common area financial data and allocated expenses according to lease specific information

Us

• Helped develop a department that originally started out as six and expanded to a department of twenty-five employees.• Evaluated multiple system upgrades for compliance and usability.• Communicated feedback to management regarding process improvements resulting in automation that streamlined specific job duties increasing production.• Managed questions for all banking centers across the portfolio regarding governmental regulations related to savings bond procedures. • Researched and resolved customer related transactions resulting in optimal customer satisfaction and service, approximately 1,000 items per month.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

B.B.A, Business Administration