Collaborate with senior managers in the development of performance goals and long-term operational plansMaximize efficiency and productivity through extensive process analysis and interdepartmental collaborationSet strategic goals for operational efficiency and increased productivityWork with project managers in the development of financial and budgetary plansAnalyze current operational processes and performance, recommending solutions for improvement where necessaryDevelop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiativesDraw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goalsPlan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasksDevise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costsAdhere to the company’s policies and standards, and ensure that laws and regulations are being followedWork closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment

• Calculate project estimates, create schedules, and administer contracts for 360 annual construction/roofing projects • Supervise team of 12 in-house staff and 28 subcontractors by monitoring daily performance, facilitating training, and tracking milestones for timely project delivery • Evaluate project plans for building and safety codes, inspected craftsmanship for quality assurance, and serve as key point of contact for any issues or delays • Met 93% of construction project deadlines and budget limitations through strategic planning and organization • Forecast hiring needs, execute effective recruitment campaigns, and prepare compensation and benefit packages to effectively run HR operations • Implemented CRM system and led training for all departments and staff for full optimization of software and automated tools.

• Created business plans and budgets for new cars, used cars, F&I, service, parts, and body shop departments to maintain healthy profit and loss ratios • Prospected and contacted potential clients to build rapport and secure future sales • Planned and executed marketing initiatives to target new customer segments and expand market presence • Drew up quotes, created proposals, and negotiated prices with clients to close sales • Developed goals for business growth and team development by forecasting market conditions • Trained and mentored employees in sales, customer service, and relationship building to establish high performing team • Encouraged staff to find actions, processes, or procedures that would increase sales, reduce expenses, or improve customer satisfaction • Maintained positive work environment with high employee satisfaction and loyalty, resulting in 1% turnover rate

• Oversaw team of 60 staff in sales, service, and financing departments at new/used car dealership averaging $16M per year in revenue • Researched new lending institutions and built relationships to secure competitive interest rates and financing programs • Trained sales team on finance and lease programs as well as benefits of dealership financing and extended service programs to drive sales • Established workflows, created SOPs for CRM data entry, and identified ways to improve usage of automated systems to increase daily productivity • Compiled custom marketing reports from CRM data and analyzed information to determine customer trends and business development opportunities

Trained and executed plan of action in varies military operation bothforeign and domestic. Handle the training and preparation of all marinesincoming to unit.