Robert Goodreau Email & Phone Number

Manchester, NH

Hired to turn around company's express department. Department was showing low customer base, sales and employee turn over was high. The first month in position contract sales went from 5 per month to 75 (1400% increase) customer base increased 183%, sales increased 40+% employee voluntary termination dropped to zero. This was accomplished through new.

Primary responsibility was customer relations, ensuring all customer 100% satisfied. Performed as a Service Manager, Service Advisor, Warranty Administrator, Dispatcher, and worked with Parts department and sales to achieve a smooth transition for all customers and employees.

Education record

Education record