Robert Grabski Email & Phone Number

Haverhill, MA, US

Burlington, MA

• Elicit, translate and manage complex user requirements to define solution that achieves business objectives; evaluate business and system requirements to determine optimal technical solution; analyze user behavior.
• Develop technology strategies in collaboration with technical teams and business management, advise on feasibility, cost, and relevant technologies… Show more
• Develop technology strategies in collaboration with technical teams and business management, advise on feasibility, cost, and relevant technologies
• Responsible for implementation of solutions for individual clients while maintaining cohesive and uniform development standard across multiple clients and platform initiatives; define and maintain implementation.
• Manage project execution process; monitor timelines, work assignments, adherence to best practices, policies and procedures; lead client and scrum meetings; communicate results to both internal and external stakeholders
• Facilitate communications by serving as liaison between clients and technical teams; develop and manage direct relations with main stakeholders as well as subject matter experts

Burlington MA

• Manage wide array of concurrent technical initiatives through all project phases, assuring compliance with best practices, internal procedures and policies; lead development and implementation of CRM, eCommerce.
• Develop and maintain project documentation, including: scope, statements of work, project reporting, project plans/schedules, change management, risks/issues logs, change requests and status reports
• … Show more
• Run projects using agile and waterfall project management methodologies that engage cross­functional, on and off­shore project teams to produce complex, high­-quality deliverables that meet or exceed time and budgetary.

Burlington, MA

• Gather, identify and maintain customer’s business requirements relating to applications, processes, business reporting and implementations; translate business requirements into functional design; assess scope, effort.
• Coordinate and partner across all technical teams, operations, and client teams to ensure approved deliverables are integrated, tested, and launched successfully and on time
• Assist user… Show more
• Assist user community in defining operational objectives, application enhancements and process efficiencies; develop user reference materials by writing and maintaining user documentation, such as operational.
• Generate and maintain business and technical documentation: Business Requirement Documents, Enterprise Relationship Diagrams, Process Flow Diagrams, Functional Specification Design Documents, User Stories, Test Cases.
• Support real­-time operational and business systems; provide leadership and guidance on resolving complex technical issues; own operational processes and ensure support is provided to meet service level agreements

Newburyport, MA

Hold full responsibility for all aspects of daily front/back-end business operations.

Chelmsford, Massachusetts

• Manage day-to-day administrative functions: production support, documentation, support procedures, system recommendations - SharePoint - facilitate collection and analysis of functional and technical requirements.
• Manage day-to-day administrative functions: production support, documentation, support procedures, system recommendations - SharePoint - facilitate collection and analysis of functional and technical requirements.

Chelmsford, MA

• Work with business stakeholders and SMEs across lines of business to elicit, understand and define business requirements, assess current capabilities; generate detailed functional specifications
• Responsible for maintaining and updating technical documentation for software and systems
• Perform data analysis, testing, debugging, audits, disaster recovery, and problem resolution
• Identify improvement opportunities for complex business processes and business applications
• Assist… Show more
• Assist in post-implementation troubleshooting of new applications and application upgrades; test programs to validate results Show less