Robert Grabski Email & Phone Number

Haverhill, Ma, Us

Burlington, Ma

• Elicit, translate and manage complex user requirements to define solution that achieves business objectives; evaluate business and system requirements to determine optimal technical solution; analyze user behavior, business practices software architecture and internal IT policies to design an implementation strategy for the target solution• Develop technology strategies in collaboration with technical teams and business management, advise on feasibility, cost, and relevant technologies… Show more • Elicit, translate and manage complex user requirements to define solution that achieves business objectives; evaluate business and system requirements to determine optimal technical solution; analyze user behavior, business practices software architecture and internal IT policies to design an implementation strategy for the target solution• Develop technology strategies in collaboration with technical teams and business management, advise on feasibility, cost, and relevant technologies • Responsible for implementation of solutions for individual clients while maintaining cohesive and uniform development standard across multiple clients and platform initiatives; define and maintain implementation processes; ensure business solutions are commensurate with goals as well as priorities• Manage project execution process; monitor timelines, work assignments, adherence to best practices, policies and procedures; lead client and scrum meetings; communicate results to both internal and external stakeholders• Facilitate communications by serving as liaison between clients and technical teams; develop and manage direct relations with main stakeholders as well as subject matter experts• Partner with project sponsors, client teams and internal stakeholders to define project objectives, scope, schedules, and budgets; facilitate definition of project charters, goals, tasks, and resource requirements throughout software development life cycle (SDLC) Show less

Burlington Ma

• Manage wide array of concurrent technical initiatives through all project phases, assuring compliance with best practices, internal procedures and policies; lead development and implementation of CRM, eCommerce, marketing automation, platform enhancements, analytics and creative projects• Develop and maintain project documentation, including: scope, statements of work, project reporting, project plans/schedules, change management, risks/issues logs, change requests and status reports•… Show more • Manage wide array of concurrent technical initiatives through all project phases, assuring compliance with best practices, internal procedures and policies; lead development and implementation of CRM, eCommerce, marketing automation, platform enhancements, analytics and creative projects• Develop and maintain project documentation, including: scope, statements of work, project reporting, project plans/schedules, change management, risks/issues logs, change requests and status reports• Run projects using agile and waterfall project management methodologies that engage cross­functional, on and off­shore project teams to produce complex, high­-quality deliverables that meet or exceed time and budgetary targets - Coordinate and facilitate delivery of project objectives; execute plans, analyze data, track progress, prioritize tasks, resolve project conflicts, meet deadlines - Establish clear ownership for project tasks; pro­actively communicate project status, issues & risks to management-Organize and facilitate project planning, daily stand up meetings, specification/code reviews, and release planning; keep stakeholder’s needs and requirements continuously in view, manage client expectations- Collaborate with resource managers to schedule work for multiple technical and non­technical resources; manage project work­flow between internal and external team members to ensure all deliverables are met on time and within budget Show less

Burlington, Ma

• Gather, identify and maintain customer’s business requirements relating to applications, processes, business reporting and implementations; translate business requirements into functional design; assess scope, effort, timelines, resources and cost; test programs to validate results• Coordinate and partner across all technical teams, operations, and client teams to ensure approved deliverables are integrated, tested, and launched successfully and on time• Assist user… Show more • Gather, identify and maintain customer’s business requirements relating to applications, processes, business reporting and implementations; translate business requirements into functional design; assess scope, effort, timelines, resources and cost; test programs to validate results• Coordinate and partner across all technical teams, operations, and client teams to ensure approved deliverables are integrated, tested, and launched successfully and on time• Assist user community in defining operational objectives, application enhancements and process efficiencies; develop user reference materials by writing and maintaining user documentation, such as operational procedures or functional guides • Generate and maintain business and technical documentation: Business Requirement Documents, Enterprise Relationship Diagrams, Process Flow Diagrams, Functional Specification Design Documents, User Stories, Test Cases, Test Plans; develop and present classroom training tailored to business needs• Support real­-time operational and business systems; provide leadership and guidance on resolving complex technical issues; own operational processes and ensure support is provided to meet service level agreements• Monitor project progress, publishing progress reports; recommend actions; assess post­-production product release to ensure customer satisfaction and that solution meets business value benefits documented in project charter Show less

Newburyport, Ma

Hold full responsibility for all aspects of daily front/back-end business operations.

Chelmsford, Massachusetts

• Manage day-to-day administrative functions: production support, documentation, support procedures, system recommendations - SharePoint - facilitate collection and analysis of functional and technical requirements; develop prototype designs per needs of business customers; mentor and train business units. Maintain technical standards, apply procedures, resolve system issues to ensure maximum system availability and performance levels.- webMethods (middleware platform) - responsible… Show more • Manage day-to-day administrative functions: production support, documentation, support procedures, system recommendations - SharePoint - facilitate collection and analysis of functional and technical requirements; develop prototype designs per needs of business customers; mentor and train business units. Maintain technical standards, apply procedures, resolve system issues to ensure maximum system availability and performance levels.- webMethods (middleware platform) - responsible for installation and administration of webMethods Integration Server; support multiple instances of webMethods Suite Show less

Chelmsford, Ma

• Work with business stakeholders and SMEs across lines of business to elicit, understand and define business requirements, assess current capabilities; generate detailed functional specifications• Responsible for maintaining and updating technical documentation for software and systems• Perform data analysis, testing, debugging, audits, disaster recovery, and problem resolution• Identify improvement opportunities for complex business processes and business applications• Assist… Show more • Work with business stakeholders and SMEs across lines of business to elicit, understand and define business requirements, assess current capabilities; generate detailed functional specifications• Responsible for maintaining and updating technical documentation for software and systems• Perform data analysis, testing, debugging, audits, disaster recovery, and problem resolution• Identify improvement opportunities for complex business processes and business applications• Assist in post-implementation troubleshooting of new applications and application upgrades; test programs to validate results Show less