Ships Agency Senior Operations Manager
CurrentI have been with Wilhelmsen since 2011 and performed operational and business development roles within the company.Currently I manage the commercial aspects for a number of key accounts covering the Offshore, Dry Bulk, Wet Bulk and Break Bulk industries. In addition I provide operational oversight for a number of Wilhelmsen's Southern Australian Ports stretching south from Geraldton in WA, round to Newcastle in NSW.I develop and enhance Wilhelmsen Ships Service (WSS) business activities in Oceania focusing on companies head-quartered in Australia or internationallyAdditional :- Operational management for Australia's southern ports- Manage and maintain current customers, win further work and identify new opportunities- Optimise sales and profit of the customer portfolio and align understanding of customer needs across the operations.- Develop plans and strategies for the customer portfolio- Ensuring that key accounts receive great service internationally and to resolve any issues that may occur.