Robert Greco Email & Phone Number

South Alabama, South Georgia And Florida

Responsible for building relationships with ECPs and helping them improve patient satisfaction, patient retention, profitability, practice efficiency and growth.

• Provide technologically advanced software and hardware solutions associated with the generation and optimized distribution of transactional data to help drive customer engagement, customer acquisition and customer satisfaction.• Responsible for maintaining and expanding existing customer base as well as growing customer base by finding ways to reduce costs, eliminate pain, control risk associated with business critical applications and building customer loyalty by providing a world class customer experience.

• Introduced market disrupting, state-of-the-art, in office spectacle lens fabrication system to private practice Optometrists and opticians.• Excelled in training of customers on the operation and of their systems.• Created lens loyalty by showing how to build practices through better patient service and increasing revenue.• Created and implemented territory marketing campaigns.

New York Metro And Florida Territories

• Responsible for all sales and technical diagnostic service of optical edging equipment in the given territory.• Met or exceeded all technical service goals.• Met or exceeded all sales goals by developing and growing the territory.• Produced sales revenues while committing 60-70% of time to technical related activities.• Created and implemented territory marketing campaigns.• Excelled in training of customers on the operation and upkeep of their edging systems.• Created and built customer loyalty by providing world class after sale support.

Farmingdale, Ny

• Responsible for all lab production including surfacing, finishing, a/r coating and maintenance.• Responsible for hiring/firing of all lab personnel.• Responsible for all lab equipment and supply purchases.• Designed and implemented lab layout.• Met and maintained lab breakage goal of 2% or less.• Worked with Shilay Associates to develop and implement management controls to effectively run lab.