Worked directly with Chief Strategy Officer and Chief Executive Officer on strategic initiative projects where I:- Own the product roadmap and associated key objectives and results; prioritize enhancements, backlog tracking, and execution of delivering products to our end users- Develop strong relationships with core department leads to deliver efficient data solutions that support revenue generation and cost savings- Work with Engineering and other technical teams to deliver system solutions- Lead adoption and organization management of projects and their general availability

- Executed training on new product features and functionalities for all employees across the business:      > Accounting, Carrier Sales, Business Development, Business and Carrier Operations, Learning & Development and Carrier Compliance- Led bi-weekly Product Coaching Sessions for the individual user or group setting that focused on user best practices, increasing productivity and maximizing profitability.- Served as the Product liaison between Engineering, Product Management, Quality Assurance and Design where I would knowledge share the domain of our business, triage user and stakeholder feedback, and drive forward business needs- Traveled frequently to domestic and international offices for onsite Training and Product Coaching      > Locations included:           - Chicago, IL           - Chattanooga, TN           - Medellín Antioquia, Colombia           - Barranquilla Antioquia, Colombia

- Developed over 300+ sales reps to help them establish their foundation to becoming an operations expert and help frame their careers here at Arrive- Trained seasoned leadership and sales reps through an expedited training that focused solely on the learning of proprietary technology, the how-to's of carrier/customer onboarding, credit requests and insurance compliance- Built and managed over 17 Cohorts of Customer Sales Reps to drive operational expertise and lead generation- Drove systematic engagement with cohorts and individuals to ensure adoption to day-to-day operations was accomplished, coaching and accountability was upheld, and results were produced through teaching, developing and mobilizing brokers- Worked cross-functionally with Marketing, People Operations, Recruiting, Product Team, Information Technology and Customer Managers to execute the business requirements, assistantship processes, and mentorship alignments- Planned and hosted Cohort and/or Manager meetings to confirm alignment on sales development timelines, usage of proprietary technology, how-to's for Customer/Carrier related operations, and best practices for special functionalities

- Provided coverage of Personal Banking and Teller Services during absences and peak work conditions. - Executed selling deposit, loan and fee-based products; assisting customers with customer service issues and account maintenance- Provided notarty services as a Texas Notary Public- Provided all teller services, which includes accepting deposits, payments, and check cashing as needed; attending both teller and personal banking training in order to stay current with information

- Delivered $500,000 in revenue in 11 months- Consolidated large data sets across 30 carriers to uncover opportunities and drive business strategy.- Executed lead generation through 100+ phone calls each day.- Mediated between clients and internal team to ensure understanding of processes and business requirements.- Negotiated price points and prioritized stakeholders' needs to maximize high profit margins

- Walked door-to-door in urban Ohio for 12 hours a day developing new and existing customers.- Became an evangelist and educator through product knowledge and winning over skeptics.- Maintained an 87% profit margin by proactively minimizing expenses.- Mapped geography to visit at least 30 customer targets a day, over 2,500 in total.- Executed sales, ordering, inventory, scheduling, accounting and delivery of products- Established success principles (goal setting, positive attitude, and self-motivation)