Robert Gregory Email & Phone Number

Maintaining profit margin criteria Sales - took over a sales territory and developed new customer base. Increased sales by 22% despite construction/building market at an all-time national lowRecruiting and developing qualified Retail Dealers to the Mohawk partnershipSales ReportingNegotiating costs and logistics with our factories to supply customersAll customer service issuesExtensive travel

Maintaining profit margin criteria Sales ~ on-floor, cold-calling, leads and many repeat customersNegotiating costs and logistics with our suppliers to stock our own and regional warehouses, for both pre-sold and cold-call accounts. Directing marketing eventsAll customer service issuesManage a team of 3 individualsHire subcontracted Installers and create / manage all aspects of this area including scheduling, customer satisfaction/relations, opportunities and collection/dispersion of all monies. Payroll.Create all financial reports for Flooring for both my store as well as regionallyFrequently attend Seminars and Events to stay abreast of our market's trends and new productsTravel to inspect our vendors' manufacturing facilities and warehouses to ensure quality of product sold, learn about new products and maintain an excellent rapport with our suppliersInventory management locally and regionallyInitiate campaigns, events and implementing ideas both internally and with suppliers for more ecologically-friendly products, installation methods and waste management of product

Managed strategic planning and marketingManage functions involving customer contactDirecting profit margin, inventory reductionEnsured all customer issues are handled effectively (including installation and manufacturer errors) Coordinating action plans for daily operation while meeting cost, productivity and quality goalsLiaison between customers and our dedicated and non-dedicated consumer credit companies

Managing a staff of 6 and subsequent personnel issuesTraining and managing warehouse associates including forklift operation and safety and Inventory Control and consistently met deadlinesShipping and receiving of bulk trailer loadsOrganizing and stocking warehouseQuality assurance and compliance with all OSHA and FDA regulationsAll warehouse paperwork

Managed all product purchases, category management, and merchandisingManaged staff of four Handled all accounting aspects including collections, credit and depositsIntroduced a rent-to-own program, utilizing customer-tracking softwareIntroduced and successfully implemented a dedicated major computer program at both store locationsSolidified loose accounts, reduced paperwork and related manual labor by over 55%Solved our inventory replenishment issuesAdded value by making customer and inventory information available to all our stores instantlyCo-managed the implementation of a major credit program for our customers. This increased sales by 17% within two monthsAll records, merchandise and P.O.P's were my responsibility. {Business closed due to owner's terminal illness}