Robert Griffin Email & Phone Number

Charlotte, North Carolina, Us

Responsible for the overall operations and performance of the company and working closely with the CEO to develop and implement strategies that will drive the company's growth and profitability. Key responsibilities include:• Develop and implement strategic plans and objectives to drive company growth and profitability• Oversee the management of all departments and ensure they are operating efficiently and effectively• Work closely with the CEO to establish and achieve goals and objectives for the company• Collaborate with the leadership team to identify and capitalize on new business opportunities• Develop and maintain relationships with key stakeholders, including clients, vendors, and partners• Ensure compliance with all relevant laws, regulations, and industry standards• Provide leadership and direction to the management team and employees• Monitor the company's performance and make adjustments as necessary to ensure success

Charlotte, North Carolina, Us

Responsible for leading and growing the company's managed services business owning the responsibilities of:• Develop and execute a strategic plan to grow the managed services business• Lead and manage a team of technology and security professionals• Drive revenue growth through the sale of managed services, hardware, and consulting• Deliver high-quality services to clients and ensure client satisfaction• Develop long-term relationships with key clients• Stay current on industry trends and incorporate them into the managed services offering• Collaborate with other departments to ensure a seamless delivery of services to customers

Charlotte, North Carolina, Us

• Manage all aspects of the business including planning and managing projects, formulating pricing and estimates, managing budget and building new business opportunities• Deliver critical data, insight, and expertise to customers across multiple industry sectors.• Working with motivated startups to design and build scalable architecture and hardware, along with the design and deployment of database and reporting solutions.• Projects include architecture and implementation of Hypervisor cluster running VMware suite, design and setup of network infrastructure, and installation of Microsoft Active Directory environment. Additional projects include database architecture/deployment and the subsequent creation of a reporting front-end

Armonk, New York, Ny, Us

• Strategic partner serving both internal and external interests, I conveyed guidance, advice, and understanding of the business need to management teams, product managers, and other research specialists, relying on my strong delivery management background and technology skills, business intelligence expertise, and a willingness to make data-driven decisions.• Provided solution architecture support across several lines of enterprise systems and applications. Leveraged techniques including custom Demonstrations and end-to-end Proof of Concept development, demonstrating value and confidence in IBM Analytics and the ability to deliver the proposed solution through the integration of the client’s on-premise systems and IBM’s analytic offerings both on-premise and through IBM Cloud.• Designed end to end solutions for multi-million-dollar analytics projects which included solution architecture, system integration, data transformation (integration), and deployment into large, complex enterprise systems which provide critical functions within the organization.• Managed all aspects of the technical sales process for IBM Analytics software within an Integrated Account team for a Tier 1 banking client. Provided design expertise and deliverables of Financial Services solutions including, but not limited to, the following: collaborating with the brand sales leaders regarding the solution parameters, design, and specific technical aspects, feasibility, critical situation support, analysis and troubleshooting.• Proactively researched and implemented new technology assets (internal and partnerships) in a personal sandbox for integration into custom demonstration packages to show relevance to banking line of business clients and technology teams, and subsequently sharing my expertise across various groups along with assisting with workshops and seminars.

Charlotte, Nc, Us

• Designed, implemented and supported end-to-end business intelligence reporting solution for production Default Servicing Complaint Resolution (DSCR) Operations and Appeals. Delivered on-site training to 375 associates and the DSCR executive leadership team.• Designed and built SQL Server 2008 R2 dimensional data model, creating a dimensional framework model within IBM Cognos, providing end users the ability to drill into production reports.• Reduced processing time and manual user interaction by 25% from legacy system through effective build of SQL Server Integration Services (SSIS) ETL jobs for daily extraction & processing.• Increased application stability, scalability, & enhanced reporting with Cognos 10.2 conversion.

Charlotte, Nc, Us

• Provided strategic vision in the conceptual data flow and input points to ensure that end-state reporting initiatives, as well as application maintainability and future scalability were achieved.• Hired and managed 9 associates comprised of Data Architects, Developers, Business Analyst, and QA testers. • Facilitated efforts to establish and document application coding and user standards, adhering to the Audit and Compliance requirements, within an Agile operating environment.• Led creation of technology infrastructure project and managed vendor relations to support key CFO initiative.• Provided guidance for User Interface and Reporting solution, and facilitated the implementation of governance and control processes within the new application.

Charlotte, Nc, Us

• Led team of business/technical analysts, providing training, guidance, and project oversight. Worked on complex time critical initiatives to design, implement, and optimize data sourcing, data model, and MicroStrategy business intelligence reporting solutions. • As a TDM and SME of a multi-year, multi-generation UV reporting package initiative, provided critical input and direction for the enterprise with respect to data capture, sourcing, and Business Intelligence reporting to satisfy OCC MRIA requirements and provided for a strategic vision for enterprise data consumption.

Charlotte, Nc, Us

Served as Delivery Manager of the Wholesale ECRIS portion of the International Strategic Card project. The 23-member team project including data sourcing, VAPs (Value Added Processing), and data modeling. Released our segment to Production on schedule and without defect.

San Francisco, California, Us

• Provided strategic direction and led a team of technical analysts for three applications, enabling front office trading and research. Collaborated with solution architects during the design of an integrated authentication platform for the Wells Fargo/Wachovia merger.• Performed critical root cause analysis of issues experienced with BL Server XML calls, findings allowed account and position information to meet to the 500 ms SLA.• Provided strategic direction and led a team of technical analysts for three applications, enabling front office trading and research. Collaborated with solution architects during the design of an integrated authentication platform for the Wells Fargo/Wachovia merger.• Performed critical root cause analysis of issues experienced with BL Server XML calls, findings allowed account and position information to meet to the 500 ms SLA.• Designed and built production automated verification solution for web-based Authentication platform and Single Sign-On (SSO) application, eliminating 500 + hours of manual verification testing.

Charlotte, Nc, Us

• Collaborated with three key internal and external healthcare systems and individual hospitals, providing ad-hoc Business Intelligence reporting using MicroStrategy. • Designed, built, and implemented an automated solution to automate data transformation, saving the department 4000+ hours annually.

M.S, Project Management

B.S, Aeronautical Science (Minor - Business Administration)