Robert Groff Email & Phone Number

Morrisville, North Carolina, United States

In my role as Senior Manager Software Development at Oracle, I oversaw the management of the SD-WAN Edge and Aware product, ensuring timely updates and patches for optimal performance. I led security initiatives, attending regular meetings to address vulnerabilities and oversee bug resolution, ultimately enhancing product security and reliability.

Morrisville, North Carolina, United States

Led development teams within the communications business unit for the following products: Diameter Signaling Router (DSR), 5G, and SD-WAN Edge and Aware. • Worked closely with product line management and program management organizations to deliver innovative product roadmaps. Successfully delivered secure software releases with committed features on time and in-line with product roadmaps. • Worked closely with support organizations to provide timely patches, real-time investigations, and delight our customers. • Worked closely with corporate and business unit security teams to implement a holistic approach in our products to improve its information security posture, safeguard assets, and enforce privacy of non-public information.

Morrisville, Nc

• Directed a team of 12 developers from the US, China, and India in a 99.999% high availability environment, over a 3 year period resolved 1,960 customer issues.• Tier 3 Support involved digging into the issues, root cause analysis, replicating client experience / behavior, and then providing the solution, while engaging with the client.• Implemented a ticketing system improving issue tracking and resolution efficiency.• Released 22 patches in critical situations, ensuring continuous product availability.• Created a troubleshooting database to streamline issue prevention and developer support.• Developed a data collector to expedite system data gathering for faster issue resolution.

Morrisville, Nc

Was a member of the Platform Software Security Group with daily responsibilities in the evaluation and understanding of software security concerns over a range of complex system deployments. This included monitoring for known vulnerabilities, performing threat risk assessments, vulnerability mitigation assessment and verification, and security feature gap analysis along with internal tool development to support these activities. This position also included team leadership responsibilities within the Platform Software Security Group.

Morrisville, Nc

Senior-level team member who lead ODC (Outsource Development Center) feature teams to research and implement distributed real-time, Linux software solutions for the LSMS, ELAP, EPAP, and Eagle products. Senior-level team member with experience leading ODC (outsource development center) feature teams to research and implement distributed real-time, Linux software solutions for the EAGLE STP telecommunications product. Responsible for gathering and interpreting requirements from PLM team and customers, developing the feature description documentation and will lead the ODC team through the full software development lifecycle including requirements refinement, software design, implementation, module test, problem analysis and resolution, and producing design documentation.

Morrisville, Nc

Built software for Tekelec's Open System products in both the Solaris and Linux environments. Worked closely with product line managements teams on requirements to design product features for Tekelec Local Number Portability solutions on its LSMS, ELAP, and Eagle products.

Certificate In Computer Programming, Computer Science, 3.5

The CPC curriculum is aligned with the Computer Programming Minor, the Bachelor of Science in Computer Science curriculum.

Eet, Electronics

Electronics, automation, and computers are the lifeblood of today's high tech societies. The Bachelor of Science in Electrical/Electronics.

Certificate Of Achievement, Leadership In The Project Environment

Cisco Certified Network Associate

CCNA certification is a first-level Cisco Career certification. CCNA certification validates the ability to install, configure, operate.