With over five years of dedicated experience in tech support and system administration, my core competencies lie in managing complex networks, servers, and security protocols at Daugherty Business Solutions. Committed to efficiency and innovation, I've spearheaded initiatives to optimize resources and enhance system functionality, seamlessly aligning with our company's mission to deliver outstanding solutions. My approach integrates diverse perspectives, leveraging collaborative strategies that drive organizational success.In my recent role, I effectively managed Active Directory and Azure AD accounts, ensuring robust access management and network security. My hands-on experience with Intune and JAMF for device deployments has been instrumental in streamlining our St. Louis branch's operations. Notably, I've negotiated vendor contracts resulting in significant cost savings, while my expertise in TCP/IP has been vital in maintaining our service desk's excellence and reliability.