Robert Gutierrez Email & Phone Number

Los Angeles, CA, US

Los Angeles County, California, United States

Brico Consulting boasts 25+ years of hands-on experience leading successful intelligent automation implementations from concept to delivery. We bring a deep understanding of the software development lifecycle, with a proven track record in driving innovation and fostering revenue growth.Our mission is simple yet profound: to empower organizations to unlock.

• As a seasoned Consulting Director, I excel in overseeing the end-to-end delivery of projects across multiple accounts within the Healthcare and Life Science portfolio, driving revenue of over $16MM. With a strong.
• Led a North American Delivery team of up to 35 consultants generating over $16MM in revenue.
• Managed cross-functional relationships from pre-sales through delivery for Healthcare & Life Science engagements.
• Provided Subject Matter Expert Advisory support for Intelligent Automation, Customer Service, Benefit Lifecycle Management, and Natural Language Processing solutions.

• As a results-driven Consulting Manager, I led a team of highly skilled technical and business professionals in delivering cutting-edge Intelligent Automation solutions while providing transformational leadership.
• Led the design and implementation of an Appeals & Grievance solution for a North American Healthcare Payer, resulting in a remarkable $1.5MM annual savings. By harnessing intelligent automation, we minimized paper.
• Successfully directed the implementation of an enterprise-wide quality management solution for a North American Healthcare Payer, enabling a predictive claims data accuracy solution and boosting auto-adjudication rates.
• Developed and marketed comprehensive application enablement offerings for Client and Partner communities.

North America

As an accomplished Engagement Leader, I spearheaded enterprise-wide transformational engagements, overseeing a diverse team of on and off-shore business and technical consultants. My focus was on delivering process-centric intelligent automation solutions, with a primary emphasis on serving North American Healthcare Payers.

IPD provides business process applications Health, Life, Disability and P&C insurance companies.

Responsibilities include project management of “blue chip” level project activities, workflow consultation, budget management, cost/benefit analysis, systems integration, and partner and client relationship management.

Responsibilities include supervisory and management leadership, budget management and control, project management, FileNET administration, network administration, server management, Capture application support, and call center support.