Robert Hackbarth Email & Phone Number

United States

Slippery Rock, Pennsylvania

Bruin

Karns City Scholastic Foundation

• Conduct random quality audits of team members and offer guidance
• Ensure proper adherence to timeliness and quality requirements
• Research areas of operations and offer solutions to improve processes
• Assisted with the creation of new software systems that track production
• Address key areas of customer concerns via written and electronic correspondence
• Develop team members through mentoring and coaching

• Conduct cursory review of cases to ensure customer standards are met
• Compile daily and monthly statistics used by management and reported to customers
• Assist with training of new team members
• Serve as teams’ subject matter expert
• Coordinated workload and staffing
• Assist in keeping our team performance within budget

Butler, PA

• Responsible for handling customer relations for entire store and staff
• Processed customer contracts manually and electronically
• Responsible for coordinating work schedules of 12 locations
• Responsible for maintaining positive relationship with host store management
• Maintained proper inventory levels
• Assisted in establishment of operations of new kiosk

Clarion, PA

• Managed shifts of 4-12 people
• Established/Implemented orientation and training of more than 30 new employees
• Leader of Safety and Security Team
• Counted and reported daily inventory and supervised weekly product delivery

Bachelor Of Business Administration (Bba), Business Administration, Management And Operations

Associate Of Science (As), Business Administration And Management, General

Education record

Master'S Certificate, Government Contract Management