Robert Hall Email & Phone Number

Managing and building on client relations to ensure they receive the best possible service - usually in the form of direct face to face visits.Resolving all account escalations wherever needed.Focusing on business and account growth in order to maximise GP.Ensuring all contractual requirements are met.

Newcastle Upon Tyne, England, United Kingdom

Managing an out of hours team of 12 outside of usual branch operating hours.People & Performance managementIssue resolutionProcessing payrollEnsuring all team queries were resolved and escalated wherever required.Ensuring customer service was a priority and that all client queries and orders were managed appropriately.

Newcastle Upon Tyne, England, United Kingdom

Main point of contact for clients and candidates outside of usual business operating hours.Order fulfilmentResolution of queries & issues.Ad hoc admin tasksPrioritisation of workload

Newcastle Upon Tyne, England, United Kingdom

Screening applicants' CV's to assess suitability for various rolesCarrying out telephone interviews with candidates as a 2nd stage screen to assess suitability further.Booking in candidates who have been successful in the initial two stages of recruitment into assessment centres.Main goal of the role was to ensure all client orders have been.

A-Levels, A- Levels / Btec

Grades in Various subjects: World Development BTEC Forensic Science AS Science

Gcse'S, Gcse'S

Various GCSE's across below subjects: IT Maths English Language & Literature AS Literature Science