Robert Hall Email & Phone Number

County Dublin, Ireland

Member of the Infrastructure Services Team for LPIS with responsibility for the management of a large backup environment providing backups to all of Leaseplan's Global entities hosted in two Dublin Data Centres. Backup environment consists of multiple Primary and Secondary TSM instances with different TSM Versions across a wide range of o/s platforms.Currently involved in the implementation of Elastic Storage Server with container storage pools running TSM Server Version 7 on Linux Power 8.Responsible for Implementing Exchange DAG Backup solution for Leaseplan's Global environment hosted out of our 2 Dublin Data Centres, enabling the successful migration from Lotus NotesResponsible for the Implementation and maintenance of Rocket Servergraph reporting software for the TSM Backups environment through complex scripting of reporting, forecasting and consumption toolsCurrently involved in the implementation of a Cloud Based backup solution hosted in the cloud to backup Amazon AWS hosted services.Achievements:Successfully built relationships with key Decision MakersSuccessfully implemented ESS storage for TSM on Power 8 Linux Servers, Exchange DAG and currently project based on Amazon hosted cloud based backupsOffshoring of Leaseplan's Backup environment to HCL currently in progress

County Dublin, Ireland

Member of the TSM (Tivoli Storage Manager) team for IBM GTS.Responsible for solutioning and managing complex enterprise environments for Large Multiples within the Domestic Market, Additional responsibilities including training of new staff members and acting as Team Lead in Leaders absence.Acting Team Leader for the Storage Team.Managed Bank Of Ireland’s offshore backups team.Scheduled regular calls with relevant offshore members to follow up on outstanding tasks and escalations relating to the backup environment.Tracked and reported KPI’s relating to customers backup environments.Met regularly with Request for Service Manager and Team Leads of the Aix/Linux/Intel/Networks/Iseries/Securities Teams to review RFS and provide solutions for Statements of Work.Streamlined the KPI reporting process by creation of scripts to extract figures to highlight deteriorating trends in service.Attended regular Face to Face client meetings to review technical environment and promote performance enhancements.Supported the Delivery Project Executive in all current projects relating to the backups environment and provided complex solutions.Achievements:Successfully built relationships with key Decision Makers in customer accounts and communicated clear easy to understand solutions to customer issues and requestsAssigned workload to Team members effectively relative to their experience and account knowledgeAchieved excellent yearly performance based ratingsProvided excellent service to my own key accounts alongside carrying out the role of acting Team Lead

County Dublin, Ireland

Interviewing new candidatesTravelling to Customer Sites to review their Operations prior to take-onSuccessfully resolving numerous complex user and system problemsAssisting technical leads in loading of P.T.F’s and Operating System upgradesForecasting possible system/technical issues and putting forward solutions to prevent service degradation Additional skills in Mainframe, Tandem + numerous additional business platforms.Achievements:Regular Problem Determination of complex problemsBuilding excellent rapport with H.P's customersSuccessfully integrating Teams from different customer sites to provide single Operational TeamMentoring new staff where required and successfully offshoring As/400 operations to IBM's offshore Team

County Dublin, Ireland

Grew and developed the B.O.I AS/400 Operations Team from 2 initial members to a final complement of 16Implemented and managed Spool File Management software across the banks AS/400 estate.Provided 24 X 7 out of hours Operational Support for the Banks AS/400, Mainframe, Tandem and ATM network in addition to first line support for all out of hours I.T. related issues.Provided training and support to all less experienced staff membersAchievements:Regular Problem Determination of complex problemsBuilding excellent rapport with B.O.I Key Decision MakersTraining, developing and supporting new Team members

County Dublin, Ireland

Bank Official Proactively administered and controlled a large lending portfolio in line with set procedures.Ensured compliance with Group Credit Review standards achieving the only successful review in a centre with over 200 staff members.Developed and maintained effective relationships with designated Branch Lenders to facilitate the smooth management of credit.Achievements:Building excellent rapport with B.O.I Branch LendersObtaining the only 100% successful review from Internal Audit Promotion to Senior Bank Official on back of excellent track record

County Dublin, Ireland

Exchange rate quotation to business and personal customers, preparation of currency drafts, International funds transfers.Nostro Account Coordination, Non Resident customer account queries. Monitoring the Bank’s overnight Nostro account balances to ensure maximum funds on deposit. Administration of overdraft interest claims relating to incorrectly posted transactionsRedesigned New Customer Application forms for Trade Finance Department, subsequently approved by Group Legal Dept.Monthly preparation of the Trade Finance Credit Risk Book.Carrying out a review of account compliancy with non-resident status and feeding reporting findings to The Central Bank and in addition, contacting customers to ensure correct documents put in place and regrading residency status accordingly.Achievements:Successful redesign of customer application formsExcellent management of Trade Finance Credit Risk BookSuccessful completion of Central Bank account residency status project

Certificate, Engineering

Certificate in Preliminary Engineering

Banking And Financial Support Services