Robert Hamill Email & Phone Number

Cleveland, Ohio, United States

Cleveland, Ohio, United States

- Serve as key initial point of contact for 12+ sales & event staff members through scheduling appointments, identifying potential leads, and handling paperwork.- Provide office support by delivering outstanding guest service & financial profitability- Assist event staff in the execution of dozens of events annually through fulfillment & distribution of amenities, marketing material, and communication with clients.- Run daily, weekly, and monthly reports aimed at growing hotel’s database & achieving hotel KPIs

Greater New York City Area

-Supported new and potential partners at the property level with the ability to manage local, regional and national sponsor support issues-Developed sponsorship packages designed to meet client needs-Supported closing of new business-Fulfilled advertising/sponsorship packages, including signage fabrication and installation-Managed merchandise, tickets, autographed items, and other related hospitality items-Managed property trade agreements and oversee corporate requirements concerning tracking and usage-Flawlessly executed promotional items-Organized and ran partner events and functions-Served as the main property contact for the Rutgers Sponsor Services team -Responsible for regular and ongoing communication throughout the organization-Coordinated with other sales executives on inventory availability-Coordinated with vendors and appropriate University personnel to ensure all contract fulfillment was executed within scope of project and on time-Supported sales strategists and sellers on client presentation materials-Cultivated relationships with current and prospective sponsors-Entertained existing and new sponsors during hospitality and athletic events-Assisted local, regional and national sales teams in managing and handling their accounts and contacts as it related to the property-Assisted in development and implementation of marketing initiatives intended to increase partner exposure on property and within the community-Delivered on all sales commitments made to partners throughout the sales cycle-Provided status updates to sales leaders and partners on a regular basis-Kept property sales staff and media apprised of KORE system needs and requirements-Provided reports and information about all property sales data from the CRM as needed

Pittsburgh, Pa

- Executed game-day sponsorship activations; including display setup, promotional item distribution, pregame on-field ceremonies and photographing events/signage- Assisted with sponsorship field days; including data entry, inventory and event setup/tear down- Assisted with client entertainment events; including managing RSVP’s/event registration table- Assisted with creating seasonal partnership recaps (compile reports, take/sort/edit photos,etc)- Day-to-day office duties, including but not limited to mailings, data entry, sorting files, etc.

Kansas City, Mo

-Assisted Customer Relations staff with written and verbal communications to Season Ticket Members and fans.-Completed various duties at Chiefs and Arrowhead related events-Assisted in preparation of staffing for all games and special events.-Provided prompt, accurate, courteous service to guests during an event.-Assisted with the fulfillment and distribution of various promotional items.-Assisted with email marketing, database communication and campaign analytics.-Assisted in developing analytical strategy for determining campaign including creating of test plans and experimental designs, identification of KPIs based on marketing objectives and formation of detailed analysis plans and schedules in accordance with client needs for short and long term planning needs.-Prepared comprehensive summaries of analysis results, captured data driven insights in a compelling manner and recommendations to drive marketing strategy and shape current and business processes that ultimately lead to improved ROI on marketing spend-Assisted with the gathering, cleaning, and integration of data-Assisted with the analysis of fan feedback through various means (contact reports in CRM, surveys, social media).-Assisted with developing analytical strategies and efficiencies through the creation of standardized reports.-Assisted with maintaining and extending the existing analytics infrastructure.-Assisted with CRM data inputting and exporting.-Assisted with growing the database quantitatively and qualitatively.-Assisted with fan engagement activities.-Supported the marketing plan and fulfillment or the loyalty program.-Coordinated the reporting of all loyalty program including but not limited to fulfillment, usage and feedback.-Assisted with the administration of creating and executing innovative programs to enhance Arrowhead game day experience

Barclay Law Library

I worked in the circulation department. My responsibilities include filing documents as well as assisting library patrons on a daily basis.

Syracuse, Ny

I worked at the home games for the Syracuse Chiefs, the triple A affiliate of the Washington Nationals. My responsibilities included anything from working at the entrance gates to the family zone to assisting fans on game day at guest services.

Naperville, Il

One of my classes in high school, Entrepreneurship, required us to create a company. A few of my classmates and I created a company called "Bottle Boys" in which we sold color-changing water bottles to the student body. I was voted VP of Sales for our company that was announced as the most successful company that year.

Bachelor Of Science (Bs), Sport Management

Activities and Societies: Kappa Kappa Psi, SU Sport Management ClubI was a member of the SU Sports Management Club. I made business plans.

Education record

Activities and Societies: Marching Band, National Honor Society, Jazz Studio OrchestraI was the section leader for two years.