Completed two year associate's degree program for LAN Administration at Austin Community College - GPA: 3.9

Boots-on-the-ground technician for the fastest growing branch of GFI in 2018, ensuring proper installation and long-term troubleshooting of multi-function printers-Assist delivery and installation team members with new deliveries of various multi-function printers-Work with existing customer IT in order to integrate the new devices onto their network-Provide troubleshooting and assistance to customers both in-person and remotely-Travel to customer businesses to provide in-person support if remote support not feasible-Average 1,200 miles per month in SW quadrant of Missouri (17,000 sq mile territory)-Fiery Certified Professional (2019); Experience with EFI Fiery production devices

-Led a team of five to accomplish daily duties-Maintain current knowledge of operation and maintenance of vehicles and equipment-Maintained an excel document during deployment linking thousands of serial numbers and equipment-Communicated laterally and vertically to ensure daily tasks were accomplished.-Dispatch and create manifests for equipment necessary for mission completion

-Helped determine patients' eligibility for Missouri Medicaid-Assist parents of patients in filling out and submitting their forms-Connect patients with local services and assistance as necessary-Collaborate with the OB/GYN unit Care Coordinator for incoming infants and their care plans

-In home therapy assisting children with disabilities-Work with other therapists to help clients accomplish their therapy goals-Take clients out into public places to help them acclimate and socialize-Communicate with parents to keep them informed of our goals