Robert Harding Email & Phone Number

Mongaguá, São Paulo, Br

• Crafted and implemented comprehensive test scenarios for AWS-cloud-based annuities and insurance software, prioritizing a user-centric approach by focusing on in-depth user interface testing.• Conducted thorough user interface validation to ensure a seamless and intuitive experience for end-users, while simultaneously verifying the accuracy of critical financial calculations.• Investigated backend processes through APIs, meticulously validating data interactions and ensuring seamless communication between front-end and back-end systems. Broadened the test coverage to encompass the entire software ecosystem using Postman for API assessment.

Salt Lake City, Utah, Us

• Designed and executed comprehensive test cases for the Artemis Health data-driven analytics platform, ensuring its functionality, performance, and data through the use of manual and automated processes.• Collaborated effectively with data scientists, ML Engineers, developers, and product managers to ensure clear communication and alignment on testing progress, roadblocks, and risks using collaboration tools such as JIRA and Slack.• Conducted monthly data pipeline audits, monitoring external sources for consistency and accuracy, performing data transformations as needed, and rigorously validating data integrity before loading into Snowflake..

Palo Alto, California, Us

• Successfully navigated the challenges of being the sole QA expert, showcasing adaptability and leadership in steering the team towards achieving high standards of product quality. Key achievements include:• Reduced defect rates by 20% through team adoption of Unit testing, code review and testing by member of the engineering team before delivering it to QA.• Fostered a collaborative environment between, QA, DEV, and support that delivered less defects, even under tight deadlines and with limited resources.• Evaluated and introduced UI automation and performance testing tools, streamlining processes and enabling data-driven quality assurance

Palo Alto, Ca, Us

• Owned and implemented comprehensive testing strategies for Geosite's AWS SaaS platforms, prioritizing UI testing while meticulously overseeing data pipelines and transformations to guarantee testing reliability and data precision• Employed a diverse set of tools to efficiently extract and prepare spatial data from satellites, drones, and IoT sensors within Geosite's AWS cloud-based SaaS platforms, optimizing data for real-time planning and operations.

Montreal, Quebec, Ca

• Led the assessment of test automation tools and processes on the CMIPS project at OSI, evaluating performance, coverage, usability, and cost of existing tools against new alternatives.• Evaluated and made recommendations for refactoring the existing Test automation Framework design, transitioning from a data-driven architecture to a hybrid architecture to enhance efficiency.• Developed automated tests using specifically for testing the Electronic Service Portal, ensuring reliable and accurate results.

Sacramento, Ca, Us

• Developed comprehensive Performance Test Plan, Test strategy, test cases, and reporting documentation for the CAL-ACCESS Replacement System (CARS) Project.• Utilized Team Foundation Server (TFS) for efficient cases management, mapping test cases to system and business requirements, and monitoring Sprint activities, while actively participating in triage meetings and daily stand-ups.• Configured and executed an Automation suite for System, Functional, and End-to-End testing during sprints, along with full Regression testing post-sprint completion• Managed the on-site Test environment using Docker images, ensuring scheduled Regression testing in the Amazon Web Services (AWS) environment, and authored a detailed Transition Plan for setting up a Docker container for running Regression tests.

San Francisco, California, Us

• Led the Beta Test Program, playing a crucial role in its inception and development. Formulated a comprehensive QA Plan, placing particular emphasis on crucial areas such as User Signup, ML Model Creation, ML Model Deployment, Performance, and Billing. • Cultivated a high-performing QA team by mentoring junior testers in crafting data-driven test plans and executing comprehensive test campaigns using automation frameworks, leading to a significant reduction in defect escape rate.• Empowered the team to acquire and prepare relevant datasets for testing, introducing them to best practices and tools for data pre-processing, resulting in more robust and efficient test coverage.

• Mentored a team of 5 Test Engineers in cloud-based logistics software development at StormForge, achieving a 30% testing time reduction through strategic use of automation tools• • Engineered a data-driven Test Automation framework and tools, introducing a level of abstraction that empowered business analysts to engage comfortably with the automation processes.• Owned QA infrastructure, administering the AWS-based Sandbox and Testing environment (Docker Images, Selenium Grid, MongoDB). Conducted defect management with root cause analysis for critical issues and crafted a comprehensive Transition Plan for future automation maintenance and troubleshooting

• Led the successful collaboration with a crowd-testing platform, contributing 250 well-defined test scripts and guiding testers towards accurate results, resulting in a 50-percentage improvement in product quality.• Spearheaded testing collaboration with SIS administrators from 9 California community colleges, delivering comprehensive documentation (test strategy, user data, test cases) to empower the Rainforest crowd testing platform and ensure seamless test execution.• Develop Automated Functional Test using the Protractor Framework

Sacramento, Ca, Us

• Spearheaded web-based testing projects (Project Open Justice, Data Portal) leveraging diverse methodologies (Waterfall, Agile, RUP) and a comprehensive toolkit (IBM-RATL, Selenium, Protractor, Python, JMeter, JIRA) to ensure comprehensive quality.• Empowered the QA team through personalized mentorship and training, equipping them with expertise in ALM tools (JIRA), automation frameworks (Selenium WebDriver with Python/Java), and performance testing (JMeter). Built a robust test automation framework for enhanced efficiency.• Led the successful migration from Borland Silk Central to JIRA, adapting automated test runs within the Selenium WebDriver custom framework. Guaranteed post-conversion accuracy of traceability matrices.• Managed a team of 10 testers, providing daily guidance, mentorship, and performance feedback. Authored comprehensive Test Plans and Test Strategy documents detailing the QA team's scope, encompassing functional, regression, performance testing, and key metrics.

Sacramento, California, Us

• Led the BRE project, achieving a 20% reduction in legacy Medi-Cal business requirements through careful analysis and extraction. Enhanced efficiency by streamlining the import into HP ALM.• Orchestrated the rollout of HP ALM and HP UFT at DHCS, applying expert-level skills in both tools. Played a key role in the BRE project, ensuring precise data extraction and import.• Collaborated effectively with SMEs and cross-functional teams in the BRE project planning phase. Mapped legacy requirements to custom types in HP ALM, ensuring accurate import and minimizing errors.• Developed and executed comprehensive UFT regression tests, ensuring the accurate import of requirements into HP ALM and verifying the integrity of mapped data.

Sacramento, Ca, Us

• Initiated and drove the Tools & Operations Assessment, enabling the Test team to evaluate and optimize tools such as HP ALM, UFT, Selenium, and LoadRunner, resulting in a 20% efficiency gain.• Provided technical leadership to Requirements & Test groups, conducting assessments and delivering training on advanced tools including HP ALM, UFT, Selenium/Python, and legacy tools like ClearQuest, ClearCase, ReqPro, and Rational Rose.• Orchestrated the seamless migration of requirements from Excel and ReqPro to HP ALM 11.5. Configured the repository, implemented Risk-Based Quality Management, and ensured traceability across the testing process.• Streamlined the organization of test artifacts, requirements, and use cases into a comprehensive Requirements Traceability Matrix (RTM) in HP ALM. Aligned the Test Architecture with client environments and user flow for optimal efficiency

• Installed and configured HP ALM 11.5x and UFT 11.5x seamlessly within the Caltrans network environment, ensuring optimal performance and functionality.• Collaborated with the Caltrans Enterprise Testing Organization (ETO) group to define the Testing organization's role in Functional testing, System testing, Performance testing, and User Acceptance testing (UAT), contributing to a well-structured testing framework.

Sacramento, Ca, Us

• Orchestrated the test automation efforts for pivotal CA State projects, leading the transition of EDD's UI/DI applications from IDMS to DB2. Ensured a smooth migration through comprehensive testing.• Designed and implemented a hybrid Test Framework, utilizing Quality Center and Quick Test Pro to automate functional tests and validate business processes. Implemented seamlessly across HP ALM and UFT/QTP. This framework was instrumental in helping this project to finish on time and on budget

• Led comprehensive QA efforts for the VENTYX Energy Software portfolio, overseeing applications such as Market Analytics, PROSYM, and Monaco (ETRM). Played a pivotal role in early SDLC engagement, collaborating with Developers to proactively address testing challenges.• Engineered a Keyword Driven Scripting Engine (KDSE) leveraging 5+ years of expertise in test automation with HP QTP, HPQC, Selenium, and Python. Empowered non-QA team members with streamlined script creation for enhanced testing coverage.• Orchestrated the generation of test artifacts from business and system requirements, collaborating with stakeholders. Ensured diverse datasets for commitment/dispatch models, long-term planning, and risk models, guaranteeing comprehensive test coverage.

• As QA Manager, led all testing activities for Rational Rose/UML and XDE within the Rose Business Unit. Utilized a comprehensive suite of Rational tools (ClearCase, ReqPro, ClearQuest, Visual Test, SQA Team Test) to establish and ensure efficient, high-quality testing processes. • Collaborated on a joint project with Microsoft, incorporating a streamlined version of our flagship product Rational Rose into their Microsoft Visual Studio.• Oversaw testing activities with a team of 20 QA Engineers located at multiple company sites across five (5) US states and Sweden, while also managing and maintaining a Test Lab facility.

• Directed comprehensive testing for OSI Software's Plant Information C/S project, ensuring quality through rigorous defect verification and timely status reporting. Received the prestigious Quality Award for exceptional contributions.

Wayne, Pa, Us

• Spearheaded comprehensive testing of Devon's Derivative Trading System, encompassing options, swaps, and forwards contracts through a strategic blend of automated and manual testing techniques, guaranteeing optimal software stability for global financial institutions.

• QA Manager for home financial software, Wealth Builder, Smart Investor.

• Electronic Technician aboard a Fast Attack Nuclear Submarine. Specialized in navigational and electronic surveillance systems.