Robert Harrison Email & Phone Number

San Diego, Ca, Us

- Mobile app development and consulting services.- Design and Implementation of iOS apps for helping children improve their speech and language skills.- App Marketing via social media, blog articles, press releases, advertising, interviews, professional conferences.- Graphic Design of artwork for apps and marketing materials.

San Mateo, Ca, Us

Quik: Video editor + media management app for macOS.- Implementation of video playback and editing features.- Ownership of engine API integration.- Lead effort to architect and implement a new video exporter.- Lead implementation of support for new, upcoming cameras.Player: Video playback and exporting app for macOS.- Bug fixes.- Wrote Python scripts to aid localization updates.

Implemented apps for clients, with a focus on great design and within budget. Utilized Swift and Firebase.Pies, Fresh- Realtime app analytics.- Implemented Framework (Swift), Backend (Firebase, Node.js), and Frontend (SwiftUI).Triton View, Gauss Surgical- iPhone & Apple Watch app to monitor blood hemorrhaging during surgical procedures.- Implemented both backend (Firebase, Node.js, Javascript) and frontend (Swift).- Realtime alerts delivered to iPhone and Apple Watch via push notifications.- Integration with Gauss API.Artemis COVID-19, Gauss Surgical- COVID-19 testing app for the iPhone.- Architected the app to meet the following requirements: * Quick addition, removal or re-organization of COVID-19 testing instructions. * System-wide theme, so the app has a consistent look and feel throughout. * Maintainable by the Gauss development team.- Did the initial implementation (Swift) before hand-off to the Gauss team.Runiac Coaching, Runiac LLC- Fitness app for the iPhone with workouts in video, audio and text format.- Implemented both backend (Firebase, Node.js, Javascript) and frontend (Swift).- Apple Watch, Health and Core Location Integration.- RevenueCat integration for handling subscriptions.- Chat functionality between instructor and students.The Scuttle, The Scuttle Sisters LLC- Personal organization app for the iPhone.- Bug fixes, UI/UX improvements, and implementing new features (Swift, Node.js/Javascript): - Push notification improvements. - Subscriptions via RevenueCat. - Email via SendGrid.GiftBird, EPG5 Inc- Video greeting card app for iPhone- Implemented both backend (Firebase) and frontend (Swift).- Purchase digital gift cards via Stripe.

San Diego, Ca, Us

MySDMobile- iPhone/iPad app built on top of Ellucian Mobile Platform.- Designed and implemented new functionality in Swift: * Virtual student ID so students can pay and check-in. * View opening hours for locations on campus. * View and register for upcoming events. * Access campus emergency resources. * Sync course schedule with Apple and Google Calendars using EventKit. * Ask Siri to play USD Radio. * Push Notifications * View parking availability.- Nominated for 2016 Webby Award: http://webbyawards.com/winners/2016/mobile-sites-apps/general-sites-apps/schooluniversity/mysdmobile-app/Lift Up- iPhone app for sending up-lifting messages to USD friends.- Designed and implemented in Swift.- Version 1.0 implemented messaging functionality with Parse.- Version 2.0 replaced Parse with different messaging functionality using an iMessage Extension.USD Event Check-In and USD Kiosk- iPhone/iPad apps for checking students into events and services on campus.- Implemented new features and functionality in Objective-C.- Salesforce integration.- Custom Cup Champion for Event Check-In app at TargetX CRM Summit, 2015.Insight- Task Management App for Students.- Bug fixes and project maintenance.Salesforce Einstein Chat Bot- Implemented a helpdesk chat bot for assisting prospective studentsPresentations- “Unlike Jon Snow, Chat Bot Knows a Lot!”, Salesforce Higher Ed Summit, San Diego, CA, 2019- “Going Mobile with Salesforce and Apple”, Salesforce Higher Ed Summit, San Diego, CA, 2019

Assisted with the implementation and maintenance of several speech therapy apps for the iPhone, iPad and Apple Watch. Used Objective-C and Swift.- ArtikPix, ArtikPix Levels, PercentallyPro 2, Raffleway

San Diego, California, Us

Client: University of San DiegoUSD Event Check-In- Objective-C- Re-designed UI to improve the user experience.- Converted from iPhone only to support both iPhone and iPad.- Graphic design of app icon and other images.Torero Spirit- Objective-C- Location Aware messaging using iBeacons.- Implemented a “draw” feature so students may express and share their USD spirit.

Winnipeg, Mb, Ca

FiServ (04/2011 - 06/2011)- Documented the architecture and configuration of the Genesys environment.- Analyzed the configuration of the Genesys environment and recommended a number of changes to improve the performance, stability, availability and management of the system.Sempra Energy (08/2009 - 03/2011)- Genesys Technical Account Manager- Provided architectural and functionality recommendations and input for architecture/design discussions.- Facilitated communication between Genesys Production Management, Engineering and Technical Support to ensure issues were resolved quickly.- Enhanced the Genesys troubleshooting skills of the Sempra staff.- Documented and implemented changes to all aspects of the Genesys system.Sempra Energy (09/2008 - 07/2009)- Software Developer.- Implementation and testing of Genesys Agent Desktop using HTML, JSP, Java, JavaScript, XML, and the Genesys Agent Interaction and Platform SDKs in an Avaya Communication Manager switch environment.- Demonstration of the product to the client.- Provided support during the user acceptance testing phase.Litton Loan Servicing (05/2009)- Provided support for the Genesys call routing strategies.Automobile Club of Southern California (07/2008 - 02/2009)- Design, implementation and testing of database-driven call routing strategies using Genesys.Southern California Edison (02/2008 - 05/2008)- Design and implementation of call routing strategies using Genesys.Online Business Systems (12/2007 - 01/2008)- Internal financial reporting system using C# and .Net.

Regina, Saskatchewan, Ca

- Research Assistant in the Energy Informatics Lab in the Faculty of Engineering.- Developed a number of software applications (using Java, Python, C#, XML, OWL) to model objects and processes for selecting method of remediation of petroleum contaminated sites.- Project leader for a small team that developed a web-based (PHP), carbon dioxide data analysis system for the International Test Centre for CO2 Capture.- Researched software and hardware for visualizing oil, gas and geology. Data gathered enabled supervisor to receive $104,000 in funding from Canada Foundation for Innovations. - Server administration: Linux, Subversion, Apache HTTP Web Server.- Published and presented research papers. - Awarded Research Scholarship, University of Regina, September 2004 – November 2007.

M.A.Sc., Electronic Systems Engineering

B.Sc., Computer Science