Rosen's Diversified is the parent company of American Foods Group which is a privately held company with 5,000 employees supporting over 20 business entities, primarily in the beef processing industry. Responsible for enterprise-wide design and support of infrastructure systems, including cloud services, servers, storage, backup, telecommunications, business continuity, procurement, ITAM, and computer operations for the 5th largest beef producer in the US. Environment consists of 24 production facilities, 2 trucking companies, 1 remote data center, 3 purchasing centers, 4 frozen product warehouses and 3 office locations. Manage day-to-day activities of 15 direct reports, and 8 indirect reports. - Moved production and DR/BCP workloads from on-prem data centers to Azure. - Reworked Active Directory to streamline operations and improve security. - Implemented Microsoft Intune to manage mobile devices. - Implemented multi-tiered support and engineering structure. - Reduced Telecom spend by 50% annually. - Development of Security Operations Practice.- Instituted formal performance review process including annual reviews.- Reduced server footprint by 50%, cost by 60%. - Managed multiple acquisitions and divestures, including one with GDPR / DPA 2018 implications. - Facilitated training program to ingrain ITIL foundation work processes. - Instituted regular disaster recovery tabletop program.

American Foods Group is a privately held company with 5,000 employees supporting over 20 business entities, primarily in the beef processing industry. Responsible for enterprise-wide design and support of infrastructure systems, including cloud services, servers, storage, backup, telecommunications, business continuity, procurement, ITAM, and computer operations for the 5th largest beef producer in the US. Environment consists of 24 production facilities, 2 trucking companies, 1 remote data center, 3 purchasing centers, 4 frozen product warehouses and 3 office locations. Manage day-to-day activities of 15 direct reports, and 8 indirect reports. - Moved production and DR/BCP workloads from on-prem data centers to Azure. - Reworked Active Directory to streamline operations and improve security. - Implemented Microsoft Intune to manage mobile devices. - Implemented multi-tiered support and engineering structure. - Reduced Telecom spend by 50% annually. - Development of Security Operations Practice.- Instituted formal performance review process including annual reviews.- Reduced server footprint by 50%, cost by 60%. - Managed multiple acquisitions and divestures, including one with GDPR / DPA 2018 implications. - Facilitated training program to ingrain ITIL foundation work processes. - Instituted regular disaster recovery tabletop program.

American Foods Group is a privately held company with 5,000 employees supporting over 20 business entities, primarily in the beef processing industry. Responsible for enterprise-wide design and support of infrastructure systems, including cloud services, servers, storage, backup, telecommunications, business continuity, procurement, ITAM, and computer operations for the 5th largest beef producer in the US. Environment consists of 24 production facilities, 2 trucking companies, 1 remote data center, 3 purchasing centers, 4 frozen product warehouses and 3 office locations. Manage day-to-day activities of 15 direct reports, and 8 indirect reports. - Moved production and DR/BCP workloads from on-prem data centers to Azure. - Reworked Active Directory to streamline operations and improve security. - Implemented Microsoft Intune to manage mobile devices. - Implemented multi-tiered support and engineering structure. - Reduced Telecom spend by 50% annually. - Development of Security Operations Practice.- Instituted formal performance review process including annual reviews.- Reduced server footprint by 50%, cost by 60%. - Managed multiple acquisitions and divestures, including one with GDPR / DPA 2018 implications. - Facilitated training program to ingrain ITIL foundation work processes. - Instituted regular disaster recovery tabletop program.

Privately held parent company with 12,500 employees supporting over 700 retail stores across the southern United States. Responsible for enterprise-wide support of infrastructure systems, including servers, storage, backup environment, business continuity, and data center operations for a major retail organization. Environment consists of 500 department stores, two remote data centers, three distribution centers, and three office locations. Manage day-to-day activities of 6 direct reports, with regular leadership activities supporting 10 additional operations personnel. - Leading corporate initiative to convert organization to a virtual desktop environment. - Implemented cross training program with a two year goal to transform the engineering team from a silo model to a cross functional, team model- Facilitated training program to ingrain ITIL foundation work processes. - Instituted new processes such as project tracking and daily task documentation. - Instituted value based issue resolution process. Goal is to ensure most efficient issue resolution model. - Instituted regular disaster recovery tabletop program. - Leverage tools such as 9 box and Performance Enhancement Program to retain at risk employees.

Privately held company with 1,300 employees providing regulatory compliance and safety publications, consulting, and related services to over 420,000 customers. Progressive career growth, eventually promoted to lead IT operations for 14 business units and manage infrastructure for 1,300 users across main office, three remote sales sites, two remote data centers, and newly designed technology solutions center. - Manage $13 million budget, lead 9 direct reports and 30 additional operations personnel. - Hold director-level responsibilities for strategic planning, telecommunications, IT security, operating systems, and disaster recovery. - Oversee $10 million in capital equipment that supports annual revenue of $250 million. - Manage strategic relationships with 30+ vendors and administer 100+ contracts.- Proposed and supported business unit realignment that provides streamlined reporting structure, delivers greater labor efficiencies, and reduces IT support / technical spending.- Designed and received executive approval for construction of a next generation data center; project is on track and under budget and will support extensive operational change from traditional printed product offerings to digital environment across entire company.- Created and currently executing multi-year plan to migrate company from UNIX multi-user computing operations to LINUX. Project completed on track and on budget and will deliver a three-fold increase in computing performance, easier disaster recovery, and faster deployments with an 8-month ROI.- Contributed to external disaster recovery location and related infrastructure; facility eliminated need for outside contractor to provide recovery related services. - Serve on corporation’s Business Continuity Planning team that leads corporation’s disaster recovery planning and preparation efforts.- Routinely manage budget to within 1% of goal. - Maintained IT operational uptime of 99.998% through 2014.