Robert Harte Email & Phone Number

Wilmington, Ma, Us

• Tested software versions on cryogenic pumps to verify functionality between several different versions of software and hardware• Created detailed, comprehensive and well-structured manual and automated test cases• Perform thorough regression testing utilizing existing manual test plans• Ability to identify and resolve test case issues during execution• Identify, record, document thoroughly, track and create detailed reproduction steps for encountered bugs• Interface with internal teams (e.g. developers and product managers) to investigate the causes of non-conforming software• Review product requirements and specifications to assure appropriate test case coverage

Orlando, Fl, Us

• Conducted extensive regression testing of various mobile platforms including android and iOS• Worked in a small agile development team• Investigated issues with web and mobile applications found both internally and externally• Recorded any found issues and recorded test results using Atlassian’s Jira• Created automated testing suites using TestComplete 12 and 14• Managed several virtual server environments and product application upgrades

Boston, Ma, Us

• Tier 1 desktop support for Information technologies at Boston Medical Center• Promptly respond to requests for technical assistance via phone calls, and electronic forms• Provide remote support for desktops, laptops, and mobile devices• Diagnose, troubleshoot, and resolve Microsoft Windows, and other application issues• Identify and escalate situations requiring urgent attention• Provide user with relevant information on their issue and provide solutions• Install software onto client desktops and laptops• Upgrade mobile devices to be compliant with organization standards• Managed user accounts using Active Directory

Amsterdam, Noord-Holland, Nl

• Dual member of system engineering and software development test teams specializing in healthcare software and products• Configured systems for installations, build updates, demos, and new technologies• Administered and configured VM systems using VSphere software• Dedicated Systems Administrator responsible for building and managing Windows Servers running Windows Server 2008• Created several Windows Desktops running XP, 7, and 8 in a VDI environment.• Performed manual and automated regression testing of software and hardware products• Validate and verify test scripts for potential errors and revise documents when needed• Convert robot scripts to newer automation methods using Test Complete software• Utilize Selenium automation software for automating test cases of products• Manage SQL configurations using SQL Management Studio on virtual and host systems• Partner with developers for the configuration of new datacenter and clients systems and installation of new software builds to testing environments• Work with clinical marketing manager to travel to customer sites to better understand how product is being used in customer’s hands and to understand current issuesAt Philips, I was responsible for running the various testing scripts that they had on file for the software that they were currently developing. It was my job to go through each test suite and determine whether or not the software functioned as intended or if an issue arose. Any issues found were then logged in a problem report site and I would then need to verify if the issue was resolved in a later build. These types of testing would be both manual regression and automated testing using TestComplete. In addition, I took responsibility and worked with some of the developers in order to set up various systems, including physical client and data center systems, to virtual platforms. This entailed using VMWare's VSphere software and Microsoft SQL Server.