Robert Heath

Robert Heath Email and Phone Number

Strategic IT Leader @BILH @ Beth Israel Lahey Health
Robert Heath's Location
Greater Bangor Area, United States, United States
Robert Heath's Contact Details

Robert Heath personal email

About Robert Heath

Robert Heath is a Strategic IT Leader @BILH at Beth Israel Lahey Health. He possess expertise in it service management, management, leadership, itilv3 expert, itil process implementation and 5 more skills.

Robert Heath's Current Company Details
Beth Israel Lahey Health

Beth Israel Lahey Health

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Strategic IT Leader @BILH
Robert Heath Work Experience Details
  • Beth Israel Lahey Health
    Director, End User Services
    Beth Israel Lahey Health Feb 2022 - Present
    Strategic IT Leader responsible for ServiceNow, Mobility, Identity Access Management, End Point Provisioning, Procurement, Asset Management and Disaster Recovery for the BILH system supporting over 35,000 users including 4,000 physicians.
  • Red Hat
    Senior Manager, Global Enterprise Support Americas & Global Operations Support
    Red Hat Oct 2021 - Feb 2022
    Raleigh, Nc, Us
  • Red Hat
    Senior Manager, Global Enterprise Support Americas
    Red Hat Apr 2021 - Feb 2022
    Raleigh, Nc, Us
  • Red Hat
    Manager, Global Enterprise Support Americas
    Red Hat Jan 2019 - Mar 2021
    Raleigh, Nc, Us
  • Sabic
    Sr. Manager, End User Services Americas
    Sabic Aug 2017 - Jan 2019
    Riyadh, Sa
    Headed the Service Delivery of Deskside Services for North and South America supporting more than 6,000 end users at 20 dedicated sites (corporate offices, chemical manufacturing plants and technology and innovation centers). Established strategic partnerships with key business stakeholders, users, vendors and service providers, and evangelizing all aspects of ITSM/ITIL best practices.
  • Mcgraw-Hill Education
    Manager, End User Computing Operations
    Mcgraw-Hill Education Oct 2016 - Aug 2017
    New York, Ny, Us
    Managed and directed the efforts of a multi-site Global Service Desk and Global Desktop Support teams: providing 24 X 7 technical support to more than 8,000 end users globally in 140 dedicated sites and remote users, and the Sales and Executive Support Desk supporting 1,000 Remote sales staff and 80 VIP users.
  • Mcgraw-Hill Education
    Manager, Global Service Desk
    Mcgraw-Hill Education Sep 2014 - Oct 2016
    New York, Ny, Us
  • Marine Corps Recruiting
    Service Desk Manager
    Marine Corps Recruiting Nov 2013 - Oct 2014
    Washington, Dc, Us
    Managed the daily IT operations of the II Marine Expeditionary Force (MEF) Service Desk (Tier I and II). Supervising 14 Marines and 6 contractors, providing 24/7 on call support for the Commanding General of II MEF and II MEF Forward and directly supported more than 10,000 Marines.
  • Marine Corps Recruiting
    Service Desk Manager
    Marine Corps Recruiting Jun 2012 - Oct 2013
    Washington, Dc, Us
    Managed the network operations for Georgian Liaison Team (GLT)-9, supervising 20 Marines and advised/managed tactical operations with 33rd Georgian Light Infantry Battalion (GLIB) (coalition partner) during Mission Exercise and Combat Operations.
  • Marine Corps Recruiting
    Network Operations Manager
    Marine Corps Recruiting Oct 2011 - May 2012
    Washington, Dc, Us
    Managed the network operations for 3rd Battalion, 3rd Marines and supervised 20 Marines in support of 2,000 users during Operation Enduring Freedom 11.2.
  • Marine Corps Recruiting
    Service Desk Supervisor
    Marine Corps Recruiting Aug 2009 - Sep 2011
    Washington, Dc, Us
    Managed operations for MAGTF IT Support Center(MITSC) Regional Service Desk. Supervising 7 Marines and 4 Contractors; responsible for providing Tier II network oversight and technical support for Marine Forces Pacific with more than 8,000 end users.
  • Marine Corps Recruiting
    Service Desk Supervisor
    Marine Corps Recruiting Sep 2007 - Jul 2009
    Washington, Dc, Us
    Led the daily operations for 2nd Marine Division Communication Detachment. Provided and coordinated IT Support and supervised 4 Service Desk Technicians, and served as the escalation point for the team.
  • Marine Corps Recruiting
    Network Administrator
    Marine Corps Recruiting Sep 2004 - Aug 2007
    Washington, Dc, Us
    Supervised 5 Marines provided technical support and guidance in support of network operations for Marine Forces Japan.

Robert Heath Skills

It Service Management Management Leadership Itilv3 Expert Itil Process Implementation Itil Service Strategy Microsoft Office Research Training Itil Implementation

Robert Heath Education Details

  • University Of The Cumberlands
    University Of The Cumberlands
    Artificial Intelligence
  • Southeastern Oklahoma State University
    Southeastern Oklahoma State University
    General
  • Saint Leo University
    Saint Leo University
    General

Frequently Asked Questions about Robert Heath

What company does Robert Heath work for?

Robert Heath works for Beth Israel Lahey Health

What is Robert Heath's role at the current company?

Robert Heath's current role is Strategic IT Leader @BILH.

What is Robert Heath's email address?

Robert Heath's email address is ro****@****ail.com

What schools did Robert Heath attend?

Robert Heath attended University Of The Cumberlands, Southeastern Oklahoma State University, Saint Leo University.

What skills is Robert Heath known for?

Robert Heath has skills like It Service Management, Management, Leadership, Itilv3 Expert, Itil Process Implementation, Itil Service Strategy, Microsoft Office, Research, Training, Itil Implementation.

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