Robert Heavrin Email & Phone Number

Robert Heavrin is a Striving to improve the Metro rider experience at Los Angeles Metro. He possess expertise in marketing, marketing research, market research, customer insight, consumer behaviour and 24 more skills. Colleagues describe him as "If you're in need of someone to develop a clear and actionable marketing strategy framework based on consumer insights, Robert is your man! I met Robert through a student of mine who also works with him at LA Metro. I was stunned that Metro even had a person to focus on this very important mission so I had to know more. Since that time, I have had him guest speak at my organization and the Marketing and Communications course I teach for the Mineta Transportation Institute. He has his finger on the pulse of Metro riders and non-riders which drives strategy for the agency. He has a great, very relaxed way of presenting data and research (which can be REALLY boring for some) in a clear, compelling way for audiences of all levels. I asked for an hour of his time this last semester and my class was riveted, keeping him talking for almost three hours! A solid performer all around." and "Robert and I were students together in Seth Godin's altMBA, during which time I had the opportunity to work with him on several group projects. Robert is motivated, empathetic and insightful; a natural leader who listens to everyone on a team and shapes each project's pathway towards successful outcomes. I would highly recommend him as a team member. "

Listed skills include Marketing, Marketing Research, Market Research, Customer Insight, and 25 others.