Avid Customer Care | Cc Delivery Apac
Current
Sep 2017 - Present
AeroLeads people directory · profile
Robert Heels Email & Phone Number
Customer Care | APAC Avid Technology - Media Central Systems
at
Avid Technology
1 work email found
@avid.com
2 phones found area 149
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Care | APAC Avid Technology - Media Central Systems
Location
Greater Melbourne Area, Australia, Australia
Company size
Who is Robert Heels? Overview
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Quick answer
Robert Heels is listed as Customer Care | APAC Avid Technology - Media Central Systems at Avid Technology, a company with 1584 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at avid.com, phone signal with area code 149, and a matched LinkedIn profile for Robert Heels.
Robert Heels previously worked as Avid Customer Care | CC Delivery APAC at Avid Technology and Senior Technical Support Engineer at Amber Technology. Robert Heels holds Project Management from Aim Education & Training.
Company email context
Email format at Avid Technology
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{first}.{last}@avid.com
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AeroLeads found 1 current-domain work email signal for Robert Heels. Compare company email patterns before reaching out.
Profile bio
About Robert Heels
An experienced and versatile Technical Support Engineer with experience in project management and team leadership. Over 25 years experience in Television Broadcast and Post Production Film industries. A successful leadership style, with effective communication and interpersonal skills. A proven ability to upgrade and resolve critical system issues and implement strategies, training, and end user productivity. The ability to achieve targets and meet given project deadlines whilst continuing to maintain exacting high standards. Ability to build client relationships within business to business environment.Established and qualified AVID ACSR Elite in the following disciplines: Avid Workgroup, Media Central Cloud UX, Production Management, NEXIS Storage products, Media Composer and Editing. Virtual Machines, some EVS and Vantage operation. I am an expert with Storage and other hardware and software applications we find ourselves working on within the Broadcast, Film, Production and Post Production arenas..Always keen to learn more, and meet new, dynamic, and fun (yet serious and committed) people in our wonderful industry.Cheers Rob
Listed skills include Avid Acsr, Broadcast Television, Product Management, Video Production, and 37 others.
Current workplace
Robert Heels's current company
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Avid Technology
5 roles
Robert Heels work experience
A career timeline built from the work history available for this profile.
Senior Technical Support Engineer
- Technical Services Group Support
- support calls and provide resolution of support issues
- Repairs and servicing of customers equipment, including invoicing
- Enter, track and maintain support database
- Configure, test, and install systems into clients premises
- Provide technical training and support Pre-Sales Support
Dec 2009 - Jun 2017
Technical Support Engineer
Responsibilities: Provide Technical phone and onsite support to end users. Educating users on applications and correcting operational issues. Inform clients of software releases and fixes for our products. Escalation of reported faults and possible bugs in software with manufacturer and vendors. Enter detailed fault descriptions, track faults and maintain.
Dec 2004 - Dec 2009
Senior Support Engineer
Responsibilities: Reporting directly to director of Digistor and Office manager. Providing high quality support of video and audio editing products. Installation and custom system configuration of Final Cut Pro Editing workstations. Managing a fleet of computer based hire systems and disk storage devices. Supporting Australian Broadcast, Post.
Dec 2003 - Dec 2004
Customer Support Engineer/Senior Support Engineer
May 1998 - Aug 2002
Team & coworkers
Colleagues at Avid Technology
Other employees you can reach at avid.com. View company contacts for 1584 employees →
MS
Murray Steve
Colleague at Avid Technology
Madison, Wisconsin, United States, United States
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TW
Thomas Wellmann
Colleague at Avid Technology
Berlin Metropolitan Area, Germany
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KR
Keith Roberts
Colleague at Avid Technology
Bonney Lake, Washington, United States, United States
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DF
David Foucaud
Colleague at Avid Technology
Saint-Vincent-de-Tyrosse, Nouvelle-Aquitaine, France, France
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TS
Tatyana Sviderskaya
Colleague at Avid Technology
Lancaster, California, United States, United States
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JB
Jack Biederman
Colleague at Avid Technology
Palo Alto, California, United States, United States
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ER
Ed Raine
Colleague at Avid Technology
United States, United States
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MT
Mike Taylor
Colleague at Avid Technology
Baldwin Park, California, United States, United States
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RS
Racquel Salas
Colleague at Avid Technology
Metro Manila, Philippines
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AR
Axel Rentería Aguilar
Colleague at Avid Technology
Mexico City, Mexico, Mexico
View →
Murray Steve
Colleague at Avid Technology
Madison, Wisconsin, United States, United States
View →
TW
Thomas Wellmann
Colleague at Avid Technology
Berlin Metropolitan Area, Germany
View →
KR
Keith Roberts
Colleague at Avid Technology
Bonney Lake, Washington, United States, United States
View →
DF
David Foucaud
Colleague at Avid Technology
Saint-Vincent-de-Tyrosse, Nouvelle-Aquitaine, France, France
View →
TS
Tatyana Sviderskaya
Colleague at Avid Technology
Lancaster, California, United States, United States
View →
JB
Jack Biederman
Colleague at Avid Technology
Palo Alto, California, United States, United States
View →
ER
Ed Raine
Colleague at Avid Technology
United States, United States
View →
MT
Mike Taylor
Colleague at Avid Technology
Baldwin Park, California, United States, United States
View →
RS
Racquel Salas
Colleague at Avid Technology
Metro Manila, Philippines
View →
AR
Axel Rentería Aguilar
Colleague at Avid Technology
Mexico City, Mexico, Mexico
View →
1 education record
Robert Heels education
FAQ
Frequently asked questions about Robert Heels
Quick answers generated from the profile data available on this page.
What company does Robert Heels work for?
Robert Heels works for Avid Technology.
What is Robert Heels's role at Avid Technology?
Robert Heels is listed as Customer Care | APAC Avid Technology - Media Central Systems at Avid Technology.
What is Robert Heels's email address?
AeroLeads has found 1 work email signal at @avid.com for Robert Heels at Avid Technology.
What is Robert Heels's phone number?
AeroLeads has found 2 phone signal(s) with area code 149 for Robert Heels at Avid Technology.
Where is Robert Heels based?
Robert Heels is based in Greater Melbourne Area, Australia, Australia while working with Avid Technology.
What companies has Robert Heels worked for?
Robert Heels has worked for Avid Technology, Amber Technology, and Digistor.
Who are Robert Heels's colleagues at Avid Technology?
Robert Heels's colleagues at Avid Technology include Murray Steve, Thomas Wellmann, Keith Roberts, David Foucaud, and Tatyana Sviderskaya.
How can I contact Robert Heels?
You can use AeroLeads to view verified contact signals for Robert Heels at Avid Technology, including work email, phone, and LinkedIn data when available.
What schools did Robert Heels attend?
Robert Heels holds Project Management from Aim Education & Training.
What skills is Robert Heels known for?
Robert Heels is listed with skills including Avid Acsr, Broadcast Television, Product Management, Video Production, Digital Video, Post Production, Avid Media Composer, and Integration.
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