Robert Hegi Email & Phone Number

- Built a customer-facing vehicle troubleshooting service for Ford, connecting vehicle owners with expert technical support to facilitate swift and effective vehicle repairs, resulting in improved service satisfaction and increased customer retention.- Developed Ford's SWIS feature, enabling real-time video collaboration between dealership technicians and Technical Assistance Center specialists, streamlining repair processes for enhanced efficiency and accuracy.- Enhanced React app… Show more - Built a customer-facing vehicle troubleshooting service for Ford, connecting vehicle owners with expert technical support to facilitate swift and effective vehicle repairs, resulting in improved service satisfaction and increased customer retention.- Developed Ford's SWIS feature, enabling real-time video collaboration between dealership technicians and Technical Assistance Center specialists, streamlining repair processes for enhanced efficiency and accuracy.- Enhanced React app performance by implementing lazy loading, virtualized lists, and code- splitting, leading to a 42% reduction in initial load time.- Integrated Progressive Web App (PWA) features into the Datacube platform, enhancing user experience through offline access, seamless navigation, and improved performance.- Followed test-driven development using Jest and React Testing Library for unit testing and playwright and cucumber for e2e testing, achieving a 95% code coverage.- Facilitated cross-functional collaboration by integrating front-end components seamlessly with back-end services using RESTful APIs and GraphQL, leading to improved data consistency.- Mentored and guided junior engineers, empowering them to grow their skills and expertise, increasing their productivity and overall team performance.Tech Stack: React, Next, Angular, Python, Node, Redux, Typescript, GraphQL, Tailwind CSS, MongoDB, AWS, Terraform Show less

- Built AWS Management Console using Angular at Amazon's Intelligent Cloud Hosting (ICON) team, significantly enhancing user experience.- Developed and optimized responsive web pages using HTML5 and CSS3, improving page load times by 20% and enhancing mobile user experience.- Implemented advanced CSS techniques such as Flexbox and Grid to create dynamic layouts, reducing code complexity and improving maintainability by 30%.- Designed and created RESTful APIs using Node.js and… Show more - Built AWS Management Console using Angular at Amazon's Intelligent Cloud Hosting (ICON) team, significantly enhancing user experience.- Developed and optimized responsive web pages using HTML5 and CSS3, improving page load times by 20% and enhancing mobile user experience.- Implemented advanced CSS techniques such as Flexbox and Grid to create dynamic layouts, reducing code complexity and improving maintainability by 30%.- Designed and created RESTful APIs using Node.js and Express, incorporating JWT authentication and role-based access control to improve security and enable fine-grained permissions.- Established and optimized telemetry systems, enhancing product performance through effective data collection and analysis.- Took ownership of projects by coordinating with stakeholders, clarifying requirements, and providing regular updates, resulting in increased trust and more effective resource allocation.- Instituted a culture of high code quality and best practices through structured code reviews and pair-programming sessions.Tech Stack: React, Next, Java, Springboot, Python, Django, AEM, AWS, PostgreSQL, Docker, Tailwind CSS, Elastic Search Show less

- Developed and implemented responsive user interfaces for Walmart's Automated Inventory Management System with React, Tailwind CSS and Laravel.- Participated in the development of an accessible and user-friendly check-out process, which increased conversion rates by 8%.- Supported cross-browser compatibility efforts, ensuring a consistent shopping experience across all major browsers.- Enhanced the accessibility of the e-commerce platform by implementing WCAG 2.0… Show more - Developed and implemented responsive user interfaces for Walmart's Automated Inventory Management System with React, Tailwind CSS and Laravel.- Participated in the development of an accessible and user-friendly check-out process, which increased conversion rates by 8%.- Supported cross-browser compatibility efforts, ensuring a consistent shopping experience across all major browsers.- Enhanced the accessibility of the e-commerce platform by implementing WCAG 2.0 guidelines.Tech Stack: HTML, CSS, Javascript, Bootstrap, jQuery, PHP, Laravel Show less