Robert Held Email & Phone Number

Osnabrück, Nds, De

Berlin, Germany

Mixed methods B2B product research

Berlin, Germany

Qonto is the leading European business finance solution, energising SMEs and freelancers to achieve more. Qonto acquired Penta in 2022.My role on Qonto's Strategy team is to:- Democratise, connecting every Qontoer to the experience of B2B clients- Enrich user data with experiential insight for stakeholders to deeply understand clients- Strategise, shaping the future of Qonto by identifying the next opportunities for user delight

Berlin, Germany

Penta is a digital bank account for SMEs and startups, which was acquired by Qonto in 2022.My role at Penta was to coordinate and automate the analysis and reporting of omni-channel B2B feedback for confident product strategy.

Berlin

B2C Market and Product research to secure Babbel's position as the number one destination for language learners globally

Co-developed an organisational feedback tool with fellow students from Cognitive Science, Law and Psychology departments at Osnabrück universities. Has since rebranded as Fdbk.

Osnabrück, Lower Saxony, Germany

ESL Instructor for clients at Volkswagen, BASF, ZF, Boge, 3M and Bauking in Lower Saxony, Germany

Osnabrück, Lower Saxony, Germany

Industrial & Organisational Psychology Research

Tilburg, North Brabant Province, Netherlands

Social Psychology Research

Yesan-Gun, Chungcheongnam-Do, Korea

Successfully completed the 2,180 hiking trail by foot, south-bound from Maine to Georgia in the United States

M.Sc., Economic Psychology

Trained as an expert in economic behaviour, consumer psychology and decision making related to marketing, financial behaviour.

M.Sc., Intercultural Psychology

Activities and Societies: Intercultural Workshop Trainer, Work and Organizational ResearchTrained in the fields of development.

B.A., Psychology

Activities and Societies: Psi Chi Honor SocietyGerman & business minor programs