Robert Hice Email & Phone Number

Middletown, Nj, Us

Middletown, Nj, Us

Provide daily insights to the Senior Leadership Team. Reporting KPIs regarding RFI generation, early stage pipeline composition, proposals and late stage pipeline.Provide assistance with weekly forecasting for the Sales and Finance team.Develop and maintain several Tableau CRM Dashboards for Sales, Marketing, Finance and Underwriting.Develop and create Excel Dashboards for deep dive Analysis allowing for better decision making. Analyze data on a daily, monthly, quarterly and annual basis.Develop and maintain Sales Proposal Workbook. Update to make sure competitive advantage, make the sales team efficient and win more business.Support the Sales Team by providing thorough data analysis, weekly bookings, ad hoc reporting.Identify sales process improvements and implement projects through completion.Maintain the Sales environment within the Salesforce.com instance. Ensure data hygiene, implement new workflows and assist with any issues. Train Sales Reps on our Salesforce.com instance. Hold office hours to maintain an open dialogue and understand pain points.

Analysis of web pricing of products on company e-commerce site. Ensure items are priced competitively and in compliance with manufacturer Minimum Advertised Pricing (MAP) policy. Consult with internal product champions and OEM partners to organize their products on e-commerce site.Involved with the catalog build process. Strategized to create new rules to allow for a larger catalog in which customers can easily find solutions to their needs.Solve business problems by conducting internal and external analysis to ensure sound recommendations. Identity current trends, risks and opportunities to guarantee success.Develop macros for automation of processes for myself and the team to be more efficient.Provide high level reports on various metrics (pricing, revenue, search terms, etc.).

New Jersey

Support customer through entire sales lifecycle with product recommendations, price quotations, timely order processing and providing world class support for Enterprise clients.Establish and maintain relationships with OEM partners, internal product champions and distribution partners. Utilize partner programs to manage bids and deal registration to ensure maximum profit margin.Work with internal web team to develop and maintain custom catalogs for clients.Oversee maintenance renewal management, spend reports and invoice reports.Responsible for overall daily customer satisfaction, in a high volume, fast paced environment.

Bachelor Of Science (Bs), Information Technology

High School Diploma