Robert Hoekstra Email and Phone Number
Robert Hoekstra work email
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Robert Hoekstra personal email
From sweeping popcorn-covered floors as a teenage usher to pioneering change as the Director of Film Analytics at Cineplex, my 16-year journey in the entertainment industry is a tale of unwavering passion, growth, and a relentless pursuit of excellence.Starting in movie theatres across Eastern Ontario, I gained a foundational understanding of this vibrant industry. In 2016, I joined Cineplex's home office in Toronto, where I've grown from an analyst to a leadership role, driving strategic, innovative decisions in film analytics.My path, marked by consistent promotions and an EPIC award in 2020, reflects my dedication to teamwork, innovation, and excellence. One of the key highlights of my career includes leading the nationwide implementation of reserved seating, significantly enhancing our guest experience.I bring a unique blend of strategic leadership, innovative thinking, and analytical acumen, vital for navigating today's entertainment landscape. Looking ahead, I aim to further my career with a focus on the industry's long-term success and delivering outstanding guest experiences.What distinguishes me is a perspective shaped from the ground up, considering the needs of every stakeholder, from our guests and team members to our investors. This comprehensive approach ensures a healthy, thriving ecosystem in the entertainment sector.As the industry recovers from the pandemic's impact, I focus on enhancing guest experiences, operational excellence, and fostering a profitable, sustainable future. With a deep-seated passion for cinema, I am eager to face the forthcoming opportunities and challenges, continuing my journey toward excellence in entertainment. I welcome opportunities to connect and discuss innovative ideas in the entertainment industry.
Cineplex
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Director, Film AnalyticsCineplex Dec 2021 - PresentToronto, Ontario, Ca
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Senior Manager, Business Analytics, Food ServiceCineplex Feb 2020 - Dec 2021Toronto, Ontario, Ca
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Manager, National OperationsCineplex Mar 2019 - Feb 2020Toronto, Ontario, Ca
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Operations AnalystCineplex Apr 2016 - Mar 2019Toronto, Ontario, Ca
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General Manager - Cineplex Odeon Gardiners RoadCineplex Dec 2014 - Apr 2016Toronto, Ontario, Ca
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General Manager - Galaxy Cinemas CornwallCineplex Jul 2014 - Dec 2014Toronto, Ontario, CaLead a passionate team of managers and cast members at Cornwall's #1 entertainment destination.Monitor all aspects of theatre operations on an on-going basis- Complete regular self-assessment reports for review and follow-up with Theatre Managers- Conduct theatre and loss prevention audits- Complete weekly and monthly reportsManage, organize and report on special projects within the theatre- Theatre rentals and corporate events- Film promotions and working in conjunction with the Cineplex Marketing departmentMonitor operating statements to ensure the theatre is operating within approved budgets. Investigate and respond to discrepanciesEnsure compliance with Government and Health & Safety Regulations- Ensure that all fire safety codes are being met as per local and provincial standards- Ensure that all operational and food service areas meet the standards of Cineplex Entertainment and that of the Health Department- Implement any needed improvements and training to ensure that Health Standards are metLiaise with the District and Home Office as well as various departments including outside vendors and clients
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Operations Manager - Cineplex Odeon Gardiners RoadCineplex Jun 2013 - Jul 2014Toronto, Ontario, CaWork diligently with the General Manager and passionate managerial team at Kingston's premier entertainment destination.Leading and Managing a dedicated team- Working effectively and cooperatively with both internal and external guests; establishing and maintaining good working relationships through building trust, treating others with respect and demonstrating passion, integrity and loyalty- Encourage staff to work safely and prevent incidents. Manager chair of the Joint Health and Safety Committee Managing the Guest Experience- Making guests and their needs a primary focus of my attention. Continue to develop and sustain productive guest relationships by taking personal responsibility for guest satisfaction and loyalty Managing Cost Control- Analyze theatre performance compared to budget and forecast daily. Drive business forward and strengthen Cineplex Entertainment through my actions and projects Managing Revenue Generation- Responsible to exploit and find opportunity for potential profits of the theatre throughout all controllable areas such as Merchandising and Marketing in the community
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Food Service Manager - Coliseum OttawaCineplex Nov 2012 - Jun 2013Toronto, Ontario, Ca
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Theatre Manager - Cineplex Odeon Gardiners RoadCineplex Sep 2012 - Nov 2012Toronto, Ontario, CaTo develop and apply management skills through hands on participation in management initiatives and tasks in order to make greater contributions to the success of the theatre both operationally and financially.- Leading and Managing the team- Managing the Guest Experience- Managing Cost Control- Managing Revenue Generation
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Assistant Manager - Galaxy Cinemas BellevilleCineplex Feb 2008 - Sep 2012Toronto, Ontario, Ca- Managing all exhibition technology within the building including maintenance, projection systems care and scheduling repair/service to insure flawless execution.- Lead and manage a dedicated team of employees.- Manage the guest experience - ensure each and every guest who visits the Galaxy Belleville facility is satisfied and is excited about their next visit.- Manage the theatre budget and grow revenue. Forecast, initiate action/projects to drive the business forward and strengthen Cineplex Entertainment as Canada’s # 1 premier film exhibition company.
Robert Hoekstra Skills
Robert Hoekstra Education Details
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Loyalist CollegeBusiness Administration
Frequently Asked Questions about Robert Hoekstra
What company does Robert Hoekstra work for?
Robert Hoekstra works for Cineplex
What is Robert Hoekstra's role at the current company?
Robert Hoekstra's current role is Director of Film Analytics at Cineplex | Driving Data-Driven Decisions in Cinema | A Growing Career in Entertainment Leadership.
What is Robert Hoekstra's email address?
Robert Hoekstra's email address is ro****@****live.ca
What schools did Robert Hoekstra attend?
Robert Hoekstra attended Loyalist College.
What are some of Robert Hoekstra's interests?
Robert Hoekstra has interest in Children.
What skills is Robert Hoekstra known for?
Robert Hoekstra has skills like Management, Leadership, Customer Service, Time Management, Team Leadership, Marketing, Teamwork, Team Management, Budgets, Operations Management.
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